Customer Service Representative

Company: Experis
Location: Sunnyvale
Posted on: June 23, 2022

Job Description:

Overview Experis, a ManpowerGroup company has an exciting contract opportunity for a Technical Service Representative. This position is a 6 Month contract (Possible Extension) role for one of our key clients, a global medical device and healthcare company that seeks bringing life-changing health technologies to the people who need them all over the world.Position: Technical Service Representative Location: Sunnyvale, CADuration: 6 Months (Possible Extension) Description:

• Includes some troubleshooting and device programming.
• Identifies, investigates, and resolves users' problems with computer software and hardware.
• Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
• Applies knowledge of computer software, hardware, and procedures to solve problems.
• Collaborates with other staff to research and resolve problems.
• Maintains knowledge of technology innovations and trends.
• Performs other related duties as assigned.Basic Qualifications
  • High School Diploma or Associate Degree
  • Prior medical device implementation or lab technician experience
  • Ability to provide limited customer and technical supportApply Today

Keywords: Experis, Sunnyvale , Customer Service Representative, Sales , Sunnyvale, California