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Network Technician (Quality 2) - Sunnyvale, CA with Security Clearance

Company: Ryan Consulting Group, Inc
Location: Sunnyvale
Posted on: November 11, 2018

Job Description:

Responsibilities: --- Analyze, troubleshoot, and evaluate existing wired and wireless network systems. --- Handle repairs and exchanges of defective devices. --- Collaborate on the improvement of network design and connectivity. --- Perform routine network maintenance. --- Maintain inventory of network electronics. --- Logically configure network switches and tools/testing devices. --- Complete patching of circuits into switches. --- Perform network closet clean-up, switch port optimization, and survey work as needed. --- Operate network test equipment (layer 1-3). --- Monitor and take appropriate action from network alerts generated from management tools. --- Administer Service Central network ticket queue. Respond, update, and close Service Central incident tickets (break/fix and IMAC requests). --- Support network break/fix actions to restore service to customers. Meet network SLA and performance measurements. --- Provide customer interface communication skills. Take initial Tier 1 calls from customers and/or help desk. --- Administer network asset tool to help assist in data integrity. --- Administer network drawings and documentation tools. --- Support after-hour network change control maintenance windows as needed. --- Assist with other network personnel to maintain well organized network equipment storage areas. --- Assist with network equipment RMA activities as needed. --- Provide general network support to a very large Office/Manufacturing campus - potentially extensive walking may be required. Qualifications: --- Security + Certification --- Previous experience in IT or other related fields --- Fundamental knowledge of networking, hardware, and software --- Ability to prioritize and multitask --- Strong troubleshooting and critical thinking skills --- Deadline and detail-oriented Secret

Keywords: Ryan Consulting Group, Inc, Sunnyvale , Network Technician (Quality 2) - Sunnyvale, CA with Security Clearance, Professions , Sunnyvale, California

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