SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

Senior User Experience Research Consultant

Company: Creative Solutions Services, LLC
Location: Sunnyvale
Posted on: November 20, 2023

Job Description:

Senior User Experience Research Consultant #23-18620 Sunnyvale, CA All On-site Contract Share on Job Description Job Title: Senior User Experience Research Consultant
Duration: 1 Year
Location: Sunnyvale, CA 94086 (Only locals)

Top needs:
- Strong in Developing and executing a detailed research plan
- Effectively engaging with stake holders
- Human factors/human centric education background

Position Overview:
We are seeking an experienced Senior User Experience Research Consultant to lead a comprehensive research initiative aimed at understanding and improving employee productivity and business process efficiency. The successful candidate will employ a range of UX research methods including empathy tours, empathy mapping, and journey mapping to identify opportunities for enhancing the employee experience and operational processes.

--- Define the objectives, scope, and intended outcomes of the user experience research initiative.
--- Develop and execute a detailed research plan, outlining methodologies, timelines, and responsibilities.
--- Conduct empathy tours to observe employees in their work environments and collect qualitative data on their experiences, challenges, and needs.
--- Create detailed empathy and journey maps to visualize employee experiences, identify pain points, and uncover opportunities for improvement.
--- Synthesize research findings and present insights and recommendations to stakeholders.
--- Collaborate with cross-functional teams to ideate, prototype, and validate solutions aimed at addressing identified pain points and opportunities.
--- Lead the implementation of refined solutions and monitor their effectiveness in improving productivity and efficiency.
--- Continually optimize solutions based on measured impact, employee feedback, and emerging needs.

--- Bachelor's degree in UX Design, Human-Computer Interaction, Psychology, or a related field. A Master's degree is preferred.
--- 15 years of experience in user experience research, preferably focused on employee experience and business processes.
--- Proficiency in a variety of UX research methods, including empathy tours, empathy mapping, and journey mapping.
--- Strong analytical skills with the ability to translate research findings into actionable insights and recommendations.
--- Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively to diverse audiences.
--- Proven experience in collaborating with cross-functional teams and facilitating workshops and brainstorming sessions.
--- Demonstrated ability to manage multiple projects concurrently and adapt to shifting priorities

Keywords: Creative Solutions Services, LLC, Sunnyvale , Senior User Experience Research Consultant, Professions , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds