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Remote Information Systems Support Analyst

Company: VirtualVocations
Location: Sunnyvale
Posted on: August 6, 2022

Job Description:

A software company has an open position for a Remote Information Systems Support Analyst.

Candidates will be responsible for the following:
Responding to in-bound support requests from our clients
Asking questions and gather additional support case details to determine the nature of the problem
Thoroughly documenting and communicating internally, escalating as needed
Required Skills:

Some College with a major of Information Systems or Computer Science related category
Strong technical problem-solving skills and an enthusiasm for solving technical and configuration problems
Excellent customer service skills and a highly professional attitude
Professional written and verbal communication skills
Ability to be a self-starter, working independently and as part of a team

Keywords: VirtualVocations, Sunnyvale , Remote Information Systems Support Analyst, Professions , Sunnyvale, California

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