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Equipment Service Technician

Company: Cepheid
Location: Sunnyvale
Posted on: January 15, 2022

Job Description:

POSITION SUMMARY:The Equipment Service Technician maintains the Manufacturing and Operations instrumentation at the Sunnyvale site; specifically, the GeneXpert and Infinity instruments. The responsibilities include autonomous maintenance, repair, and regular status report outs of Cepheid diagnostic equipment in a compliant manner.ESSENTIAL JOB RESPONSIBILITIES:Provide frontline support by resolving internal customers' problems and issues through technical expertise and troubleshooting.Use critical thinking to resolve issues within defined procedures and practices to determine appropriate action to rapidly repair instrumentation.Perform PMs and diagnostics to prevent and resolve instrumentation problems and implement processes to keep instrumentation in top condition.Train lab personnel on proper handling of instruments to improve long-term instrument healthParticipate in cross-functional communication with the FSE and IT teams to troubleshoot equipment issues.TRAINING RESPONSIBILITIES: (REQUIRED)Complete all assigned and required training satisfactorily and on timeMINIMUM REQUIREMENTS:Education and Experience (in years):High School degree (or equivalent experience) with 4-6 years of related work experience ORAA or Technical Trade Degree with 2-4 years of related work experience.Knowledge and skills:Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.Successful candidate should have experience with electro-mechanical systems and troubleshooting of those systemsExcellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.Ability to work in a fast-paced, self-directed, entrepreneurial environment.Resourceful, with the ability to work independently.Time management skills.Ability to adapt to changing circumstances.Decision-making, problem resolution and creative thinking skills.Attention to detailWork with internal customers and vendors at both a business and technical level.Conduct presentations of technical information concerning specific projects or schedules.Proficient in computer hardware and software repair.Configure network devices and interface Cepheid product to local networks.Multi-task and prioritize events and maintain composure under high levels of demand.Possess excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause and implement corrective action.Good communication skillsPhysical requirements/abilities:Must be able to lift up to 45 lbs. to a height of 5 feetThe statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.If you've ever wondered what's within you, there's no better time to find out.

Keywords: Cepheid, Sunnyvale , Equipment Service Technician, Professions , Sunnyvale, California

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