Posted on: November 20, 2020
Are you data-driven* We at NetApp believe in the transformative
power of data to expand customer touchpoints, to foster greater
innovation, and to optimize operations. We are designed for
simplicity, optimized to protect, created to embrace future
opportunity, and open to enrich choice. We are the data authority
for hybrid cloud, and we are helping our customers realize the full
potential of their data.
We ve built a Data Fabric for a data-driven world to simplify and
integrate data management across the resources that are best for
the business. With the Data Fabric, our customers can harness the
power of cloud data services, build cloud infrastructures, and
modernize storage through data management. Job Summary
NetApp s need for this new pre-sales role is driven by the rapid
changes in the needs of customer IT executives and in the IT
business model. NetApp s path to growth is found in becoming the
preferred supplier by both the IT staff and the executives who
control the decisions.
The Executive Architect engages with Enterprise and Service
Provider customer executives to provide pre-sales consulting as a
trusted business and IT advisor. The role gains deep insight into
the customer s business objectives and collaboratively leads both
customer executives and the NetApp account team to create IT
service strategies, designs, implementation, and operations
capabilities to achieve those objectives.
The Executive Architect role exists to increase NetApp revenue
growth from Enterprise and Service Provider accounts, helping the
sales team to achieve and surpass their sales goals. This role
contributes to NetApp revenue growth by increasing NetApp s share
of customer s IT expense. This role is measured by NetApp revenue
The Executive Architect s key strategy is to create trust and
collaboration so that the relationship with NetApp transforms from
a buyer-vendor relationship to a strategic partnership to achieve
the customer s business objectives. The Executive Architect
functions from the perspective of walking in the customer executive
s shoes as an advocate of their objectives to increase revenue,
profitability, market share, performance, agility, and efficiency.
As an advisor to IT executives, the Executive Architect helps
customer IT executives to meet business needs and transition to the
service provider IT business model. As such, the Executive
Architect helps the customer transition from an operator of assets
to a provider of services to the business and its customers.
The Executive Architect creates trusted strategic partnerships
through engagements with outcomes that are rapidly delivered with
short time to value and very high impact. The Executive Architect
seeks to reduce the cycle time of business processes to increase
agility, speed, and predictability of business and IT outcomes.
The purpose of the Executive Architect role is to enable the focus
on customer outcomes and NetApp revenue growth. Customers expect
this role to be a pre-sales investment from NetApp. This pre-sales
role allows the necessary agility and responsiveness in response to
changing customer needs. The Executive Architect seeks to deliver
well-defined and repeatable consulting methods to enable the
highest impact in the least time.
Customer-facing pre-sales engagement
Collaboration with Account Sales Teams and Services Teams
Internal/Administrative Job Requirements
This is a rare high skill role that requires a skill set similar to
that of an IT executive and who leads by influence and thrives
under high accountability to deliver results
* Able to pass the customer s IT practitioner credibility tests to
create trust that you have walked in the customer s shoes
* Able to function like an entrepreneur running your own business
* Able to independently and collaboratively function in ambiguous
low-structure environments, creating the programs, roles,
processes, and plans as needed for the outcomes required
* Able to identify, qualify, and prioritize opportunities through
account team and customer interactions
* Able to confidently lead executive level conversations and forums
about IT strategy, design, transition, and operations
* Extremely adept at using ITIL v3 to inform and guide service
lifecycle design and management without requiring the customer to
* Able to define, design, and deliver high impact executive and
architecture level consulting activities and engagements with
specific actionable outcomes, compressing weeks or months of normal
customer effort to hours or days
* Able to design the service architecture platforms for IT
infrastructure services, including the practical details of
designing storage platforms for application storage and data
management requirements with surrounding dependencies on networks,
servers, applications, reporting, and automation frameworks
* Excellent communication and collaboration skills; comfortable as
a leader or player
* Excellent project team management skills who can manage people
* Excellent analytical and problem solving abilities who can
develop complex spreadsheets and scripts for short-term analysis
* Able to travel up to 70%
SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS AND DEGREE OF
This is a global role as some accounts will be global in scope. The
impact of decisions and actions should be significant increases in
revenue to NetApp.
The Executive Architect is expected to plan and execute all aspects
of account engagement independently without direction in
collaboration with each account sales team.
* A minimum of 20 years of IT industry experience is required,
including 10 years as an IT leader with people and budget
responsibilities or 10 years consulting with CIO level executives
for large global enterprise programs
* A Computer Science/Engineering/Architecture/Software degree or
equivalent science degree
* A Business degree or equivalent experience
* ITIL v3 certification or equivalent applied practitioner
* Familiar with Enterprise Architecture concepts and frameworks
such as Gartner, TOGAF, etc.
* Project Management Certification or equivalent applied
practitioner experience in leading large complex global programs
and projects in enterprise contexts
* Experiencing in designing and managing storage for
* Experience leading in at least two technical towers (Servers,
Networks, Storage, Applications, Middleware, Directory, etc)
So get ready to tap into the data visionary within, and join us as
we accelerate digital transformation and empower our customers to
change the world with data!
If you ask a NetApp employee why they work here, the answer is
inevitably the same: the people. At NetApp, our culture is at the
heart of what we do. We place importance in trust, integrity,
teamwork, and caring above all else. NetApp is a place where people
are empowered to make a difference. Empowered to innovate.
Empowered to collaborate. Empowered to help ourselves and others be
data-driven and change the world. We take care of each other, our
customers, our partners, and our communities simply because it s
the right thing to do.
Join us and see what empowerment can do.
Equal Opportunity Employer Minorities/Women/Vets/Disabled.
Keywords: NetApp, Sunnyvale , Executive Architect, Professions , Sunnyvale, California
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