SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

Senior Business Analyst, Global Customer Care, Product Alignment

Company: Equinix Ireland
Location: Sunnyvale
Posted on: February 15, 2020

Job Description:

Senior Business Analyst, Global Customer Care, Product Alignment Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. Global Customer Care and Experience (GCCX) organization continues to grow and evolve, and includes many change initiatives impacting processes, tools and globalization of roles and responsibilities. GCCX is also chartered to support all new product launches Equinix has in the roadmap. To ensure continued success, we are looking to hire a Senior Business Analyst to support this initiative. We are looking for an experienced Senior Business Analyst who would love the opportunity to support Go-To-Market (GTM) efforts at Equinix to deliver world-class cutting-edge Digital Products to the marketplace. A detail oriented, analytical, creative Individual with a willingness to learn will be an ideal candidate for this role. Responsibilities - Develop a strong understanding of Equinix Business model, Equinix Product portfolio and Value proposition offered by different product lines to customers. - Work closely with Equinix Product Management teams and represent interests of the Global Care function - Analyze impact of Different Product Releases based on user stories, epics and develop process documentation - Build User test cases and perform UAT for Product iterations from a functional perspective - Build Visualizations of workflows using tools - Identify improvements to existing product processes for the function - Develop and maintain a program confluence area for different Products - Complete ad-hoc assignments that assist in the charter objective of driving more GTM cross-functional alignment - Perform data analysis using Business Intelligence tools like Tableau - Build Effective PowerPoint presentations and facilitate cross-functional meetings and decisions Qualifications - 5 years minimum experience preferred in BA/PM role - Bachelor's degree in Information Systems, Computer Science related fields preferred - Competency in Microsoft applications including Word, Visio, Excel, and Outlook. - Excellent PowerPoint skills - Experience creating detailed reports and creating presentations - Fundamental analytical and conceptual thinking skills - Organized and track record of committing and delivering Projects Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Keywords: Equinix Ireland, Sunnyvale , Senior Business Analyst, Global Customer Care, Product Alignment, Professions , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Hardware Production Coordinator
Description: br Location: br br Sunnyvale, CA br br Job Terms: br br Temporary br br Salary: br br up to - 50/hr DOE br br Start date: br br 01/08/2020 br br Date: br br 01/08/2020 (more...)
Company: Aquent
Location: Sunnyvale
Posted on: 02/21/2020

Lyft Driver (Part Time / Full Time)
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Sunnyvale
Posted on: 02/21/2020

Warehousing Worker - Earn $17.25/hr
Description: Warehouse Team Member Seasonal, Part-Time, Flexible Hours br br Shifts: br br Early Morning, Day, Evening, Weekend br br Shift Description: br SUN/MON /TUE 0300-0700 br SUN/MON /TUE (more...)
Company: Amazon
Location: San Rafael
Posted on: 02/21/2020


Regional CDL-A Truck Driver
Description: Regional CDL-A Truck Driver Jobs at Ashley Distribution Services LTDAmbassadors Wanted: Truck Driving Opportunities with Weekly Home TimeJoin one of America s best companies to drive for today Ashley (more...)
Company: ASHLEY DISTRIBUTION SERVICES
Location: Turlock
Posted on: 02/21/2020

Business Analyst, Sales Success Automation
Description: SunIRef:Sales:title Business Analyst, Sales Success Automation Autodesk 425 reviews - San Rafael, CA Autodesk 425 reviews Read what people are saying about working here. Are you looking for a career (more...)
Company: Autodesk
Location: San Rafael
Posted on: 02/21/2020

CDL-A Regional LTL Truck Driver
Description: CDL-A Regional LTL Truck Driver Jobs at Ashley Distribution Services LTDAmbassadors Wanted: Get Home Weekly Ashley Distribution Services LTD, voted one of America s best companies to drive for, is now (more...)
Company: ASHLEY DISTRIBUTION SERVICES
Location: Manteca
Posted on: 02/21/2020

Seasonal Warehousing Worker - Earn $17.25/hr
Description: Warehouse Team Member Seasonal, Part-Time, Flexible Hours br br Shifts: br br Early Morning, Day, Evening, Weekend br br Shift Description: br SUN/MON /TUE 0300-0700 br SUN/MON /TUE (more...)
Company: Amazon
Location: San Rafael
Posted on: 02/21/2020

GCP Cloud Architect
Description: NEED A GCP CERTIFIED ARCHITECT with Presales Exp. Required: Product engineering
Company: Cygnus Professionals
Location: Sunnyvale
Posted on: 02/21/2020

Shipping and Receiving Associate (Domestic and International)
Description: RICOH EMPOWERS WORKPLACES using innovative technologies services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh offers a full portfolio of benefit (more...)
Company: Ricoh
Location: San Rafael
Posted on: 02/21/2020

Certified Clinical Hemodialysis Technician (CCHT)
Description: The purpose of this role, is to create a safe, professional environment for patients to receive treatment. The CCHT is the first staff member that meets and greets patient on the treatment floor.ABOUT (more...)
Company: Satellite Healthcare
Location: Gilroy
Posted on: 02/21/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds