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Remote Role :: CA PPM Clarity

Company: HCL America Inc.
Location: Sunnyvale
Posted on: July 14, 2019

Job Description:

Must have PMP certified Scrum Certified Detailed Job Description Key Responsibilities Utilize Services Best Practices to accurately and efficiently architect and implement CA PPMClarity. Meet or exceed customer expectations by delivering a solution that addresses the client's business requirements within the "Scope of Work" agreed to. Effectively troubleshoot technical product implementation issues. Ability to interact with Support in order to open and track product issues when necessary. Actively engage as part of the project team with the purpose of contributing product and solution expertise, and to contribute as required to deliver a successful client engagement. Meet target billable utilization objective as assigned for this role. Adhere to Time and Expense Policy. Adhere to company policies of Code of ConductEthics Security and required training. Serve as a mentor to Services Consultants who are actively engaged as part of the project team on assigned client engagements. Demonstrate a commanding ability to assess the client's current infrastructure, business requirements and planned budget to effectively position and implement a complete solution that adheres to Services Best Practices. Business Travel and Physical Demands Business travel of approximately 75 or more yearly is expected for this position. This position is in an office environment. No special physical demands are required. Work Experience Typically, 10 or more years of work experience as an IT professional are required for this position. Educated in Information Technology and prefer a minimum of 7- year experience at an IT professional services or softwarehardware organization. Industry experience a plus. Skills Competencies Ability to design software at a complex level. Knowledge of Project Management. Ability to work alone or as part of a larger team. Advanced ability to Troubleshoot software. Ability to readwrite a software coding language. o JavaHTMLCSSXMLSQL are a plus Ability to understand and communicate how CA PPMClarity resolves business needs and how it fits into the software ecosystem. Demonstrate ability to engage in hands-on implementation of CA PPMClarity at a complex level. Demonstrate knowledge or understanding of PPM Adapters and how to implement them. Experience with integrating PPMClarity with other IT solutions Execute an average business level of professional written and oral communication in local language andor English. Certifications An industry certification with active status is required (example CISSP, ITIL, etc.). Within first 90 days must achieve CA Technologies product training and certification in a minimum of 2 chosen products of expertise as agreed to by your Manager. External hardware, operating system or specific technology certifications are a plus. Must maintain updated training as required annually. Demonstrated product proficiency, by achieving either a Professional or Business Analyst level CA Services Certification with the CA PPM Clarity product or CA Services work experience may substitute for external work experience, as determined by CA Services in its discretion.

Keywords: HCL America Inc., Sunnyvale , Remote Role :: CA PPM Clarity, Other , Sunnyvale, California

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