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Content Designer

Company: Clover Network, Inc.
Location: Sunnyvale
Posted on: June 15, 2019

Job Description:

About Clover:Clover is the POS (point of sale) system of choice for businesses of all sizes, around the world. Our platform is the backbone of millions of payment interactions between merchants and their customers every day.

We are seeking content designers with a passion for building product and helping merchants succeed with a more palpable and human touch.Responsibilities of the role:



  • UX writing: As part of our content design team, you are fully integrated into the development lifecycle. You'll work with product managers, researchers, designers, and engineers to design the words that people interact with in Clover's products.

  • Help content: You'll write help content that educates merchants on how to use Clover to run and grow their businesses. Your craft doesn't stop at bullets and step-by-step instructions-it tells stories of our product and connects the dots between people and technology.

  • Write in Clover's voice: And know how to adapt tone of voice to specific audiences and their situations.--
  • Get and give feedback: You'll actively seek teams' feedback to ensure the best possible content. You'll also actively attend reviews to help and support fellow designers.
  • Advocate content design: We're a team committed to educating the company about our principles and approaches to content. You'll be one of our content champions.
  • Contribute ideas: Through data, research, and experience, you'll pitch ideas to improve user experience, encourage feature adoption, simplify complex flows, and more!


    We'd love to chat if you:





    • Have experience solving hard problems via content design

    • Have an impeccable grasp of grammar and usage, but know when to-and when not to-break the rules
    • Can share with us a writing portfolio that demonstrates a variety of content types such as user onboarding, on-screen interactions, microcopy, email communications, help articles, or style guides
    • Are comfortable explaining your ideas visually, such as mapping content flows in mockups or prototypes
    • Have a solid understanding of UX design

      --

Keywords: Clover Network, Inc., Sunnyvale , Content Designer, Other , Sunnyvale, California

Click here to apply!

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