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ServiceNow BA

Company: Diverse Lynx
Location: Sunnyvale
Posted on: May 27, 2023

Job Description:

Role: ServiceNow BA

Location: Sunnyvale, CA / Austin, TX(Day1 Onsite)

Hire Type: Contract

Only W2 candidates please.


" Analyze IT key performance indicators (KPI s), SLA s and other metrics, document, feasibility analysis of customer reporting requirements according to standardized methods of ServiceNow

" Develop, prioritize, and execute a roadmap for ServiceNow Reporting and Analytics.

" Create and maintain security access to reporting module using ACLs via advanced scripts, roles, and conditions

" Create document the reporting process and tool functionality for training purposes

" Follow ServiceNow best practices (including scripting, security, implementation)

" Understands technical and functional design requirements for ServiceNow

" Understands the workflow engines

" Creates workflow and web prototypes for client engagements

" Designs, codes, and tests technical solutions for ServiceNow implementations

" Uses Mid server, web services, email and other relevant technology to integrate tools with ServiceNow.

" Identifies system deficiencies and recommends solutions

" Maintaining and administering the implemented instance of ServiceNow

" Assists in enforcement of development deadlines and schedules

" Understands the necessity of and contributes to coding standards

" Prioritizes multiple tasks effectively.

" Contributes appropriately to conversations.

" Commitment driven

" Assumes additional responsibility without being asked.

" Encourages fellow team members to make innovative contributions and embrace new ideas.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Keywords: Diverse Lynx, Sunnyvale , ServiceNow BA, Other , Sunnyvale, California

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