Parts Advisor - Sunnyvale, CA
Company: Tesla Motors
Location: Sunnyvale
Posted on: May 26, 2023
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Job Description:
The Role
At Tesla, our Parts Advisors play an important role in service
operations, offering fundamental support to both Technicians and
customers in our mission to accelerate the world's transition to
sustainable energy. As a Parts Advisor, you will provide critical
parts support to the service center; liaise with other departments,
as well as focusing on the continuous development of your skills.
We've created one of the most innovative vehicles ever made and you
will help ensure an equally innovative service to customers. To
succeed at Tesla, you must be energetic, highly organized, and hard
working. You should have a passion for the brand and the ability to
thrive in a team environment.
Responsibilities
---Source parts from distribution centers and other service center
locations and allocate them to vehicle service appointments
---Monitor inventory within the parts system, communicate parts
updates and availability with relevant team members
---Review upcoming appointments and ensure they are properly
prepared and documented in our system ---Prepare internal orders
for shipment to other service center locations
---Process and return warranty part shipments for quality assurance
including handling hazardous materials and high-voltage
batteries
---Systematically receive, inspect, and put away stock and
special-order parts ---Consistently manage the inventory stock
level by performing daily perpetual parts counts, and reporting
discrepancies
---Proactively maintain automated inventory replenishment lists
---Ensure excellent organization of stock room to Tesla standard
with grocery store aesthetics
---Collaborate across organization and communicate parts updates
and availability
---Escalate parts issues from internal or external suppliers in
collaboration with Regional Parts Manager, acting as a point of
contact to vendors and giving constructive feedback that will
contribute to future improvements
---Pick up and transport parts using van or forklift, engaging 3rd
parties when necessary
---Additional responsibilities as assigned to meet business
needs
Requirements
---Excellent communication skills and ability to establish and
maintain strong working relationships with both internal
stakeholders and customers
---Ability to thrive in a team-based environment and achieve common
goals
---Effectively handle multiple priorities, organize workload, and
meet deadlines
---Great problem-solving skills, and strong ability to take
initiative and be proactive
---Positive, enthusiastic, and willing to learn about the changes
in the personal transportation industry and Tesla products and
services
---Able to communicate, read, and write effectively in the English
language on all levels ---Proficient in MS Office
---Able to certify at Parts Advisors 1 and obtain Tesla forklift
certification
---Valid driver's license in the country in which you are applying,
2-year minimum driving record required with a clean driving
history; ability to obtain appropriate state licensing, where
applicable Physical Requirements
---Ability to perform repetitious duties including: regularly lift
up to 25 lbs., sit, bend and stand for long periods of time
---Must be able to occasionally lift up to 50 lbs., climb or
balance, kneel or crouch, and reach to retrieve parts.
---Specific vision abilities required include: ability to identify
parts, operate systems, and identify potential safety hazards in
the parts department
Keywords: Tesla Motors, Sunnyvale , Parts Advisor - Sunnyvale, CA, Other , Sunnyvale, California
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