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ServiceNow Administrator

Location: Sunnyvale
Posted on: March 18, 2023

Job Description:

Pay Range : $47-$49

Job Description:

  • ITIL V3 expert, experienced to help enterprise clients to apply ITIL V3 in the organization.
  • ServiceNow specialist with extensive experience of implementing large applications as a ServiceNow admin, Development Knowledge.
  • Experienced in the management of all phases of the application lifecycle and best practices.
  • This includes Requirement Gathering, Design, Development, Testing (application code and user acceptance), and Deployment.
  • Sound knowledge of document preparation like Gap Analysis, Test Case, User Guide etc.

    Role and Responsibility:

    • Understanding of ITIL V3 process.
    • Incident Management.
    • Problem Management.
    • Configuration and Asset Management.
    • Change Management.
    • Knowledge Management.
    • Release Management.
    • Feature Management.
    • Service Level Management.
    • ServiceNow Design, Development and Customization.
    • Knowledge of Java Script, HTML and CSS.
    • Designing Business Rule, UI Policies, Client Script, Script Include.
    • Workflow development.
    • Import Set and Update Set.
    • Email, Approval Engine, Assignment Rule.

Keywords: CYNET SYSTEMS, Sunnyvale , ServiceNow Administrator, Other , Sunnyvale, California

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