ServiceNow Administrator

Company: CYNET SYSTEMS
Location: Sunnyvale
Posted on: March 18, 2023

Job Description:

Pay Range : $47-$49

Job Description:

• 
  
• ITIL V3 expert, experienced to help enterprise clients to apply ITIL V3 in the organization.
  
• ServiceNow specialist with extensive experience of implementing large applications as a ServiceNow admin, Development Knowledge.
  
• Experienced in the management of all phases of the application lifecycle and best practices.
  
• This includes Requirement Gathering, Design, Development, Testing (application code and user acceptance), and Deployment.
  
• Sound knowledge of document preparation like Gap Analysis, Test Case, User Guide etc.
  
  Role and Responsibility:
  
  
  • 
    
  • Understanding of ITIL V3 process.
    
  • Incident Management.
    
  • Problem Management.
    
  • Configuration and Asset Management.
    
  • Change Management.
    
  • Knowledge Management.
    
  • Release Management.
    
  • Feature Management.
    
  • Service Level Management.
    
  • ServiceNow Design, Development and Customization.
    
  • Knowledge of Java Script, HTML and CSS.
    
  • Designing Business Rule, UI Policies, Client Script, Script Include.
    
  • Workflow development.
    
  • Import Set and Update Set.
    
  • Email, Approval Engine, Assignment Rule.
    
    

Keywords: CYNET SYSTEMS, Sunnyvale , ServiceNow Administrator, Other , Sunnyvale, California