Sr. Empower Administrator

Company: I.T. Solutions, Inc.
Location: Sunnyvale
Posted on: January 26, 2023

Job Description:

Responsibilities include but not limited to:

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• Provide technical expertise in identifying, evaluating, and developing Empower and procedures that leverage system capabilities and meets user requirements.
  
• Perform Empower maintenance tasks including: project creation, archive and restore, audit trail review, account maintenance
  
• Successfully work with end users to develop custom fields and associated report methods, followed by completion of all validation activities prior to deployment in production environment.
  
• Familiarity with Method Validation Manager in Empower, able to assist users with troubleshooting, errors
  
• Contribute to the support and maintenance of validation package as it pertains to Empower: URS, FRS, SDS, TM, and report specifications.
  
• Troubleshoot instrument connectivity issues, custom field calculations, rebooting LACEs, and optimizing processing methods.
  
• Identifying opportunities for improving Empower functionality and performance issues by working with system manager, support team and IT resources to analyze functional design and/or overall application technical design.
  
• Identifying opportunities for streamlining Empower business process and performance issues by working with other system administrators and end users/customers to help configure and develop Empower functions based on business requirements.
  
• For Empower upgrades and/or enhancements, perform development testing and support user acceptance testing.
  
  

Keywords: I.T. Solutions, Inc., Sunnyvale , Sr. Empower Administrator, Other , Sunnyvale, California