Content Designer II
Company: Fiserv
Location: Sunnyvale
Posted on: June 22, 2022
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Job Description:
Clover is looking for a holistically-minded Content Designer to
join our Core Systems Design team. This team is responsible for
designing the threads that run across Clover's platform and
throughout the merchant and customer experience-including
activation, service, engagement, accessibility, and compliance.In
this role, you'll solve real-world challenges faced by a diverse
set of user types and needs, ranging from Michelin-starred
restaurants to contractors on-the-go.In our highly collaborative
team-based approach, you'll apply your expertise alongside
colleagues to ensure that Clover's products speak simply and
understandably to our merchants and their customers.We're looking
for:Experience. You have a portfolio that demonstrates your skills
in information architecture, content strategy, and UX writing.
Iterations on your own work, based on user research and analytics,
are a must.Collaboration. You know that the best things are made
together. You're not just open to feedback from your colleagues,
you actively seek it out.Consistency. You are a champion for
consistent voice that marries design principles, brand attributes,
and user language, and for the expression of voice through
appropriate tones across the user journey.Flexibility. You know
that the best design is the one that gets used. You're adept at
navigating constraints and stakeholders to adapt the ideal solution
into the practical one.Curiosity. You bring a broad range of
research, ideation, and prototyping methods to the table, and a
desire to learn new approaches from your colleagues. If you don't
know something, you're willing to find out.Integrity. You do this
work because you love it. Good design determines how products feel
and how they work, and you'll go the extra mile to get it
right.Basic Qualifications for Consideration:--- -3+ years
experience working on digital experiences in an applicable role
(eg. Content Strategist, Content Designer, UX Writer, Information
Architect), as part of a cross-functional design and development
team.--- -Case studies from your prior roles of how you have made
an impact on products and users through effective content strategy
and design, including writing samples and style guidelines.--- A
refined sensibility for information architecture, overall user
experience, hierarchy, and organization.--- -Proficiency in
connecting design principles, brand voice and tone, and product
narratives, including detailed copy on product interfaces.--- A
solid understanding of Product Design processes and best practices,
and experience iterating design based on research, stakeholder
feedback, and metrics.--- -The confidence to stand up for your
informed point of view, and the humility to adjust it with new
information.Preferred Skills, Experience, and Education:---
-Experience writing for product navigation, guidance, onboarding,
and help; and/or experience with design systems, component
libraries, and design for accessibility.--- -Bachelor's degree in
an applicable design discipline or a related field.--- -First-hand
experience working for a small businesses
Keywords: Fiserv, Sunnyvale , Content Designer II, Other , Sunnyvale, California
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