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Remote Quality Specialist

Company: VirtualVocations
Location: Sunnyvale
Posted on: June 18, 2022

Job Description:

A business service outsourcing company has an open position for a Remote Quality Specialist.

Core Responsibilities Include:
Focusing on specific site/s that need immediate and significant improvement to help deliver positive results
Analyzing data from the site QA teams and proactively recommends initiatives or programs for continuous improvement
Reviewing existing processes and recommends for revision, as necessary
Required Skills:

1 to 2 years work experience in Call Center Operations
Graduate of any 4-year degree Course or its equivalent
Familiar with the Call Center/BPO Industry daily work
MS Office suite
Quality Assurance and Control; QA Tools skills

Keywords: VirtualVocations, Sunnyvale , Remote Quality Specialist, Other , Sunnyvale, California

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