Deals Desk - Sr. Renewals Specialist

Company: Proofpoint
Location: Sunnyvale
Posted on: May 8, 2022

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

_We're committed to bringing passion and customer focus to the business._

**The Role**

As a Deals Desk - Sr. Renewals Specialist, you will support the Renewal Sales team by proactively quoting, reviewing and approving all renewal quotes with accuracy and completeness, primarily focusing on non-standard and/or complex quotes. Additionally, you'll drive engagements and work collaboratively with Sales providing various pricing techniques and strategies to ensure competitive and profitable company pricing targets. If you're looking for a role that allows you to think creatively with numbers, then this is the role for you.

**Your day-to-day**

+ Be a primary contact to the Renewal Sales team for all topics relating to renewal quote and pricing requirements.

+ Confidently review and have a clear understanding of customer's account leveraging data within SFDC and contracts drive.

+ Initiate engagement with Renewal Sales team on non-standard and/or complex renewal quotes to ensure optimal price and complete account information.

+ Apply in-depth knowledge of pricing dynamics, customer trends, and target margins to effectively guide Sales on renewal price points.

+ Anticipates commercial impact of application of the rules.

+ Format and calculate all renewal quotes in excel as well as input and approve quotes within the CPQ tool.

+ Successfully drive communication with cross-functional departments that may have a direct impact on renewal quotes to ensure renewal, audit, and company guidelines and expectations are followed.

+ Evaluate and escalate renewal quote requests that require further approvals on unhealthy price points or non-standard formats to various management and Exec levels.

+ Manage and track renewal quotes to ensure team's standard SLAs are met.

+ Well-versed on Proofpoint's products and processes to provide team members and Sales guidance on commercial strategies.

+ Partake, prioritize and manage ad hoc projects.

**What you bring to the team**

+ Experience working in a Deal Desk, Sales Operations or Revenue team preferred

+ Bachelor's Degree or equivalent years of relevant experience required

+ Excellent interpersonal skills, with the ability to communicate complex financial information in a simple manner

+ Experience with SFDC and Microsoft Office - able to create basic formulas in Excel

+ Experience with SaaS and/or subscription-based contracts

+ Basic knowledge of Revenue Recognition rules is a plus

+ General understanding of quote-to-cash operations

+ Analytical and is sharp with arithmetic - working with numbers is your strong suit

+ Thrives under pressure with the ability to organize, prioritize, and maintain attention to detail

\#LI-AN2

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Keywords: Proofpoint, Sunnyvale , Deals Desk - Sr. Renewals Specialist, Other , Sunnyvale, California