Deals Desk - Sr. Renewals Specialist

Company: Proofpoint Inc
Location: Sunnyvale
Posted on: May 8, 2022

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role

As a Deals Desk - Sr. Renewals Specialist, you will support the Renewal Sales team by proactively quoting, reviewing and approving all renewal quotes with accuracy and completeness, primarily focusing on non-standard and/or complex quotes. Additionally, you'll drive engagements and work collaboratively with Sales providing various pricing techniques and strategies to ensure competitive and profitable company pricing targets. If you're looking for a role that allows you to think creatively with numbers, then this is the role for you.

Your day-to-day

* Be a primary contact to the Renewal Sales team for all topics relating to renewal quote and pricing requirements.
* Confidently review and have a clear understanding of customer's account leveraging data within SFDC and contracts drive.
* Initiate engagement with Renewal Sales team on non-standard and/or complex renewal quotes to ensure optimal price and complete account information.
* Apply in-depth knowledge of pricing dynamics, customer trends, and target margins to effectively guide Sales on renewal price points.
* Anticipates commercial impact of application of the rules.
* Format and calculate all renewal quotes in excel as well as input and approve quotes within the CPQ tool.
* Successfully drive communication with cross-functional departments that may have a direct impact on renewal quotes to ensure renewal, audit, and company guidelines and expectations are followed.
* Evaluate and escalate renewal quote requests that require further approvals on unhealthy price points or non-standard formats to various management and Exec levels.
* Manage and track renewal quotes to ensure team's standard SLAs are met.
* Well-versed on Proofpoint's products and processes to provide team members and Sales guidance on commercial strategies.
* Partake, prioritize and manage ad hoc projects.

What you bring to the team

* Experience working in a Deal Desk, Sales Operations or Revenue team preferred
* Bachelor's Degree or equivalent years of relevant experience required
* Excellent interpersonal skills, with the ability to communicate complex financial information in a simple manner
* Experience with SFDC and Microsoft Office - able to create basic formulas in Excel
* Experience with SaaS and/or subscription-based contracts
* Basic knowledge of Revenue Recognition rules is a plus
* General understanding of quote-to-cash operations
* Analytical and is sharp with arithmetic - working with numbers is your strong suit
* Thrives under pressure with the ability to organize, prioritize, and maintain attention to detail

#LI-AN2

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Keywords: Proofpoint Inc, Sunnyvale , Deals Desk - Sr. Renewals Specialist, Other , Sunnyvale, California