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Program Manager, Data Center Operations Digital Content Management

Company: Google Inc.
Location: Sunnyvale
Posted on: June 10, 2021

Job Description:

Minimum qualifications:

  • Bachelor's in Management Science, Operations, Civil/Electrical/Mechanical/Industrial Engineering, Process Engineering, other technical field, or equivalent practical experience.
  • 5 years of experience in program or technical management working with cross-functional teams.
  • Experience with workflow automation and systems, program and process improvement and management, document management and metrics management.
  • Experience operating within global frameworks.

Preferred qualifications:

  • MBA or Master's degree in Computer Science, Industrial Engineering, Process Engineering, Management Science, Operations, or other technical field or equivalent practical experience.
  • 7 years of experience in enterprise content strategy, technical content management or digital documentation and delivery for 24x7 operations.
  • Experience with modern document management systems such as Alfresco, BIM360 or equivalent.
  • Experience successfully leading multiple large cross-functional programs simultaneously with minimal supervision and high attention to detail.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As Program Manager, you will execute, measure, and improve operational processes and procedures. You will engage with stakeholders per the defined process, which includes Data Center Design, Project, Safety, Security, Quality and Tools teams. You'll be comfortable selling your team's analyses and recommendations to executives and evaluate technical and business trade-off's.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.


  • Plan and develop processes to deliver content that meets business objectives, by putting users first
  • Revamp the traditional document management processes into digital content management and mobile first approach through creative problem solving and driving innovative solutions
  • Develop content governance models that provide a framework for the management and maintenance of content outputs at scale
  • Work closely with global and cross-functional content management stakeholders to define the content strategy and requirements for supporting data center infrastructure operations
  • Collaborate with technical writers to develop and publish content for internal users and external partners supporting internal users

Keywords: Google Inc., Sunnyvale , Program Manager, Data Center Operations Digital Content Management, Other , Sunnyvale, California

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