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Technical Writer - voice applications

Company: Jobleads
Location: Sunnyvale
Posted on: June 9, 2021

Job Description:

One of our direct client is urgently looking for Technical Writer@Sunnyvale, CATITLE: Technical Writer - voice applicationLOCATION: Sunnyvale, CADURATION: 6 Months Rate: DOEClient notes* Experience with voice application is a plus (voice assistants, chatbots, smart speakers etc)* Work involves documenting APIs, SDK, User documentation related to voice applicationDescription:We seek a talented technical writer who specializes in voice driven products (voice assistants, chatbots, smart speakers etc.) to join our team at Walmart Global Technology to build next generation tools powering voice & conversational technologies as well as voice applications, chatbots, and interactive voice assistants.Responsibilities- Work with designers and product managers to build consistent brand, voice, and tone style guides for interactive voice assistants (IVA) to support Walmart's NLP stack.- Design, author, and build new IVA conversations and experiences in Walmart's NLP tools.- Write technical materials, such as API documentations, manuals, or operating and maintenance instructions for products/tools- Write, publish and maintain high-quality help content and messaging- Manage the production and publishing of documentation.- Collaborate with engineers, product managers, developer relations to work on given projects- Identify user needs, use cases and metrics to focus priorities.- Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.QualificationsMinimum qualifications:- BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.- 3-5 years of experience writing software documentation in a web production environment.- Writing and editing experience. Must be able to provide writing samples- Ability to take initiative and require minimal supervisionPreferred qualifications:- Experience working closely with engineering and product management teams as part of the software development process.- Experience in working with interactive voice assistants, chatbots, and IVR technology- Experience in writing API documentation and help guides- Track record of problem solving and innovation.

Keywords: Jobleads, Sunnyvale , Technical Writer - voice applications, Other , Sunnyvale, California

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