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SR Operations Program Manager

Company: Amazon Lab126
Location: Sunnyvale
Posted on: June 8, 2021

Job Description:

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.

The Role:

The Operations Program Manager will work with the leadership team within Device Product operations in creation, launching and optimization of operational efficiencies in NPI and sustaining operations of Consumer Electronic devices. This person has a business orientation and is responsible for working within the local and remote operations, engineering and software teams driving development, implementation and management of the program launch. The individual would have worked in supporting new products in an operations/manufacturing role pertaining to Consumer Electronics or similar and have proven persuasive and excellent communications skills. It is important that the Device Operations Program Manager also have strong supply chain background to support global material shortage issues across 3P programs.

As a Senior Operations Programs, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will:

  • Single Threaded Owner (STO) for all aspects of Operational readiness at the program level for Fire TV, automotive, sound bars and a growing number of product categories
  • Support offshore ODM factory line build readiness and overall operations (including manufacturing setup, process, quality and test)
  • Coordinate with internal and external cross functional teams on launching third-party (3P) projects (Amazon's SW only or SW + HW integrated into 3rd party HW)
  • Monitor supply and fulfillment of devices (including supply chain, materials, logistics, trade-compliance, PLC milestones & device registration process)
  • Travel as required to accomplish business needs
  • Bachelor's Degree
  • 5+ years of experience in product or program management, product marketing, business development or technology
  • Experience with end to end product delivery
  • Experience with feature delivery and tradeoffs of a product
  • Experience overseeing roadmap strategy and definition
  • Bachelor's degree
  • 7+ years' experience in consumer electronics device operations, throughout the product life cycle from concept to EOL.
  • Experience partnering with geographically dispersed and/or ad-hoc teams.
  • Experience with developing and deploying organizational strategies and goals.
  • Experience in developing and writing white papers and presenting in executive level meetings
  • Previous Amazon 1P experience is preferred but not mandatory
  • Master Level or greater, level of education.
  • 10+ years' experience in consumer electronics device operations, throughout the product life cycle from concept to EOL.
  • Experience working in a various geographic locations.
  • Published articles, authored or co-authored journal or similar documentation.
  • Strong materials and supply chain background

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Keywords: Amazon Lab126, Sunnyvale , SR Operations Program Manager, Other , Sunnyvale, California

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