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Director of Safety Operations

Company: Facebook
Location: Sunnyvale
Posted on: June 8, 2021

Job Description:

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Community Operations' focus is on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them. Those who join our teams are very passionate about solving people's issues, and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you. Facebook is seeking an experienced Safety executive to lead our efforts across Safety, the teams responsible for keeping the Facebook platform safe for our community of 2 billion users. This person will also serve as an advocate across Facebook and Instagram to drive solutions for communities that are impacted by real world harm. Successful candidates for this team love managing people and coaching them in their career journey. Creating a fun and inclusive culture is important to you. You are a structured problem solver who loves identifying new strategies and driving improvements across our global teams. You swiftly identify the signal from the noise and leverage your strong Executive Communications to help frame up key messages and enable support for your team. You deftly work cross-functionally with all levels of management, both internally and externally. If you are energized by the goal of giving people the power to build community and bring the world closer together and have a passion for helping others, this role is for you.

Director of Safety Operations Responsibilities

  • Lead the global integrity process and protocols function for Safety, specifically projects and teams that support Safety across the growing Facebook and Instagram communities

Serve as cross-functional leader, working with leaders and teams across the company to identify new strategic areas that need coverage from a safety perspective

Be a strong advocate within Facebook on the goals and priorities around safety experiences to improve the quality, scalability and efficiency for Safety Operations

Be a public facing advocate of Facebook and its role in ensuring global coverage and advocacy of key safety issues on the platform

Enable new product launches, and collaborate closely with Facebook product and engineering teams achieve a collective multi-year vision

Build and retain a world class team through providing mentorship, guidance and career development

Manage and maintain strong direct relationships with Facebook's key partners

Minimum Qualifications

  • 10+ years of experience in safety, operations or crisis management with a track record of success in building, improving, growing that business

7+ years of experience managing leaders and managing remotely across regions, proven track record of attracting, scaling and developing teams


About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to

Keywords: Facebook, Sunnyvale , Director of Safety Operations, Other , Sunnyvale, California

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