Finance Program Manager, Business Process Outsourcing
Company: Google Inc.
Posted on: June 8, 2021
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in vendor management, business process
outsourcing, contact center operations, and managing BPO operations
across multiple suppliers and geographies in the technology
- MBA degree.
- Ability to understand and communicate big picture objectives
while being detail oriented and thorough on assignments.
- Leadership skills, ability to take ownership of projects, set
objectives, drive to results and influence without authority.
- Excellent communication and presentation skills.
About the job
The Finance Operations team manages Google's cash transactions
on a global basis and ensures that Google's incoming and outgoing
cash processes are controlled, effective and efficient. As a member
of this team, you'll find innovative ways to manage our complex set
of transactions. You thrive on making processes more efficient and
scalable, you work to ensure the highest level of quality of our
operations and you proactively minimize operational risk.
Externally, you collaborate with our outsourcing partners and
internally, you collaborate across the five areas of the Financial
Operations team: Global Revenue Operations, Procure to Pay,
Electronic Payment Services, Business Process Outsourcing, and
As a Business Process Outsourcing (BPO) partner manager, you
will lead Google's engagement with professional services firms, for
strategic initiatives, and management of service delivery. You can
effectively influence at all levels with or without authority,
interacting directly with both Googler and vendor leadership teams.
Googlers depend on your ability to manage end to end operations
including partner performance and output management, while
maintaining perspective on the broader relationships.
As a Program Manager, you will be a part of our Partner
Performance and Governance team. Your job will be to manage BPO
partners performance and improve end to end processes for the
finance organization. You will be managing metrics and performing
QBRs to ensure partner success. You will also be structuring
projects with your stakeholders, define project goals and risks to
execution, design new business processes, including clearly
communicating status, risks, and remediation plans to executive
The name Google came from "googol," a mathematical term for the
number 1 followed by 100 zeros. And nobody at Google loves big
numbers like the Finance team when providing in depth analysis on
all manner of strategic decisions across Google products. From
developing forward-thinking analysis to generating management
reports to scaling our automated financial processes, the Finance
organization is an important partner and advisor to the
- Use data and insights thoughtfully - incorporate the right data
to illuminate the problem(s), build understanding and insights, and
inform decision making.
- Identify continuous process improvements required to keep the
organization operating efficiently and effectively as it
- Recommend, implement, and lead projects of varying scope, with
little or no direction, leveraging internal groups and resources as
needed. Create compelling business requirements, project trackers,
presentation decks, and other supporting material.
- Working closely with multiple business functions to influence
strategic agendas and operationalize initiatives.
Keywords: Google Inc., Sunnyvale , Finance Program Manager, Business Process Outsourcing, Other , Sunnyvale, California
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