Senior Operations Program Manager, Device Packaging Experience

Company: Amazon.com, Inc.
Location: Sunnyvale
Posted on: June 8, 2021

Job Description:

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The role of a Senior Operations Program Manager (Sr Ops PM) is to drive planning and execution of the device packaging experience (DPX) for sustaining programs. This includes intake optimization, scoping automation, and streamlined communication to global, cross-category product line leaders and stakeholders.

In support of planning and development, the DPX Sr Ops PM works with Product Management, Go-to-Market, Legal, Compliance and Device OPM teams to determine requirements; while partnering with Device Packaging UX teams and third-party vendors to resource accordingly. They contribute to the evolution of packaging best practices by recommending improvements to artwork strategies, workflows, and the systems that support; demonstrating an in-depth knowledge of content and creative development processes.

• 5-10 years of program or project management experience.
• 5 years in creative traffic management or related field.
• Bachelor's degree or equivalent experience in managing Marketing Operations, Graphic Arts, and/or Print Production projects.
• Demonstrated prioritization, collaboration, scoping, and resourcing capabilities in a high-volume environment.
• Program or Project management experience in a design/agency/creative environment.
• Experience in localized region-based creative artwork (2D and 3D) development.
• Ability to multi-task and manage a high volume of activities with constant changes.
• Proven ability to balance long-term visioning with immediate needs.
• Experience in consumer electronics packaging.
• Strong expertise in managing complex projects.
• Experience with web-based project management software (Wrike or like).
• Proficient in Excel and Word.
• Familiarity with Adobe CS (Illustrator, InDesign, Photoshop, and Acrobat).
• Excellent written and oral communication skills, as well as ability to problem-solve effectively.
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-driven work environment.
• Ability to earn trust, engage, and influence people and teams at every level in the organization.
• Can easily shift from thinking big to rolling up your sleeves to execute smaller tasks.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Sunnyvale , Senior Operations Program Manager, Device Packaging Experience, Other , Sunnyvale, California