Customer Care Associate - Outbound Team - Remote (New)

Company: Roost Inc.
Location: Sunnyvale
Posted on: June 6, 2021

Job Description:

This is a remote/telecommute opportunity for the right person.

Roost is seeking full-time Outbound Call Center Representatives to join our outbound call team. This is an exciting opportunity to make an immediate impact on the growth and success of our business. This position will initiate contact, screen and verify existing client accounts for shipping. Successful candidates will be self-motivated, able to work in a fast-paced environment, detail oriented and have excellent customer service skills.

Responsibilities

Make outbound calls and emails at a high volume to existing clients in an effort to verify account information.

Encourage customer participation with energy and determination.

Overcome objections by understanding the program and it’s benefits.

Deliver exceptional customer service to potential and existing customers.

Requirements

Telemarketing and/or Sales experience (inbound/outbound) very helpful.

Experience working with support systems and Zendesk or similar - strong plus.

Must be high-energy and have a positive attitude.

Excellent communication skills.

Ability to work well under pressure and make a high volume of calls and emails per shift.

This position is remote based from Roost HQ offices.

Benefits

• Great working environment for individual self starter
• Hourly pay commensurate with experience.
• Role is a contractor non-exempt position

Keywords: Roost Inc., Sunnyvale , Customer Care Associate - Outbound Team - Remote (New), Other , Sunnyvale, California