Customer Team Member
Company: Sports Basement
Posted on: June 6, 2021
Sports Basement is a Bay Area sporting goods retailer, but it feels
like so much more! We carry the best brands at the best prices, we
rent snow gear, camp gear, bikes and more, and we'll fix up your
bike or tune your ski gear at our in-store service shops. Even
better, we offer tons of comfy couches and community spaces so you
can feel at home, enjoy a film festival, or meet some (sorta)
famous athletes. From hosting fundraisers for local schools &
charities to cheering you on at a local race, we're a key part of
our local communities as well as a safe space to hang out (thats
what the couches are for).Overview:
If you love talking about outdoor gear, this is the position for
you! From introducing beginners to a new sport or hobby to trading
insider tips with experts, you'll get to talk to a huge range of
customers about the gear and adventures you love the most.
Attributes that will make you successful in this role are
Make genuine connections with customers by engaging in
conversation. Asking open-ended questions, understanding what the
customer needs and tailoring your approach.
Assist customers in an enthusiastic and courteous manner; providing
service that makes customers say wow! (in a good way.).
Advise and assist customers with products and gifts that are
perfect for their needs (not just whatever's priced the
Accurately complete sales using POS system according to established
Speak to the product description and technical knowledge.
Make our customers aware of sales and promotions so they are always
getting the best shopping experience possible
Sports Basement offers a competitive wage with plenty of
opportunities for advancement after skills and experience are
demonstrated. Specific starting wages are dependant on location and
experience. We went above and beyond with our benefits, as a Sports
Basement staffer you'll get:
Full health, dental, and optical coverage (full-time staff).
Participation in our profit-sharing bonus pool (full-time
40% off our already low prices. . . for life! (after you work 2,000
A kitchen fully stocked with free, tasty, healthy food for
breakfast, lunch, and/or dinner.
A free flight every time you work the equivalent of one full
Free skiing, camping, and biking trips with our Out of the Basement
Free use of our rental gear.
Up to $1,000 per year in event and race fee reimbursements.
Stock options program (full-time staff).
Flexible schedule for students.
Keywords: Sports Basement, Sunnyvale , Customer Team Member, Other , Sunnyvale, California
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