Process and Tools PM

Company: Amazon Lab126
Location: Sunnyvale
Posted on: June 6, 2021

Job Description:

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Role:

The Program Manager - Process and Tools supports HW engineering program management team and drives process improvement initiatives that add value and remove friction between organizations at Lab126. This role provides a unique opportunity to engage with NPI HW Engineering and TPM, Product Management, Operations and Finance. The PM - Process and Tools applies their expertise to:

• Develop the tool for managing NPI Finances and PO requisitions
• Evaluate the requirements and actions that close the gap between concept and readiness for the process improvements in our infrastructure
• Set up Permission Group, Confluence, Jira, and Jama projects for new programs
• Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of streamlined processes and tools

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These technologies are essential for meeting our customers' expectations for service and value and meeting Amazon's goals for efficiency, speed, and reliability as we continue developing and launching our products globally. As an ideal candidate, you:

• Are great at solving problems
• Possess experience managing highly-technical programs
• Build trust and relationships with different stakeholders (e.g., Engineering, Development, Finance, Operations)
• Are comfortable addressing and resolving ambiguity
• Recognize and appreciate diversity of thought and perspectives

Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation BS degree or equivalent combination of education and experience

• 3+ years of experience managing cross-functional projects and programs with tight deadlines
• 5+ years of experience in product or process definition, having taken a product or process from concept to execution Master's degree
• Proven ability to influence others, facilitate agreement among stakeholders with different interests
• Excellent written and verbal communication skills, building relationships
• Technical aptitude and familiarity with the design and utilization of complex systems
• Proven track record of complex and creative problem solving and the desire to create and build new processes
• Knowledge of requirements gathering tools like Jama, bug tracking systems like Jira and project collaboration tools like Wiki or SharePoint

Keywords: Amazon Lab126, Sunnyvale , Process and Tools PM, Other , Sunnyvale, California