PT Customer Service Representative (Work From Home / Remote)
Company: Shinesty
Location: Sunnyvale
Posted on: June 6, 2021
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Job Description:
[Customer Support] - Anywhere in the U.S. / Generous Pay &
Employee Discount - As a Customer Service Rep you'll: Handle
customer support inquiries from a few different channels: text-
email- phone- chat- social media; Work directly with end users to
resolve issues- answer questions- and- delight; Help build
knowledge base articles and other self help content that allows
customers to solve their own issues; Constantly help track metrics
and communicate trends; Monitor order issues such as order holds
revolving around fraud- payment holds- and- order delays; ...Hiring
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Keywords: Shinesty, Sunnyvale , PT Customer Service Representative (Work From Home / Remote), Other , Sunnyvale, California
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