Lead Design Researcher
Posted on: May 5, 2021
Position Summary...What you'll do...Lead Design ResearcherAbout
the TeamOur team builds products to enhance the lives of millions
of Americans. We create richly compelling digital experiences for
customers whether they are at home, in our stores, or on the go. We
build the tools our Home Office Merchants need to select the very
best products to help our customers live better. We also make the
services and systems our 1.2 million employees need to do their
jobs in our stores and throughout our entire supply chain.At
Walmart, our customers and associates are at the center of all our
efforts, and design research is one way we observe and listen to
our users to make sure we are designing the best experience for
their needs. As a Lead Design Researcher, you will represent the
perspective of our customers and associates to help support our
strategic vision. If you are motivated to help teams understand
complex areas of our business, being a Lead Design Researcher could
be the fit youve been looking for.Youll sweep us off our feet if
- Experience owning and leading design research for one or more
broad or complex product areas.
- A strong working knowledge and extensive experience of multiple
generative and evaluative research methods, how to apply them in a
fast-moving organization, and experience mentoring or coaching
other researchers on the use of these methods.
- The ability to translate insight into action. You help teams
understand customer needs, attitudes, and behaviors through
thoughtful and actionable research. Your work informs both
strategic and tactical efforts.
- Knowledge of the product design process and experience
collaborating with other researchers, designers, content
strategists, product managers, and engineers to help transform
complex problems into easy-to-use products. You recommend how to
best address our research goals and questions, so your partners
dont have to.
- The ability to translate research findings into product
priorities and strategic narratives, new business opportunities,
within and across different projects.
- Adaptability and a growth-mindset, seeking out and welcoming
feedback from senior leaders and managers.
- Ability to produce great work in short timeframes, multi-task
across different projects and platforms and adapt to the
ever-changing priorities of the businessYoull make an impact by...
- Pulling from a broad toolkit of research methods, including
live studies, un-moderated studies, field studies, participatory
design, heuristic evaluations, and remote usability testing.
- Enhancing your work by actively seeking out research and
metrics from other sources to provide comprehensive recommendations
that inform design and business strategy.
- Working with our research partners (site analytics, consumer
insights) to synthesize and leverage existing data and coordinate
- Working quickly and efficiently without sacrificing quality and
knowing how to adapt to the ever-changing priorities of the
- Staying up-to-date with the latest industry news and
- Contributing to team processes and standards to help establish
best practices for research.
- Having strong presentation, communication, and negotiation
skills.Perks and Benefits...Beyond competitive pay, you can receive
incentive awards for your performance. Other great perks include
401(k) match, stock purchase plan, paid maternity and parental
leave, PTO, multiple health plans, and much more.Who We Are...Join
Walmart and your work could help over 275 million global customers
live better every week. Yes, we are the Fortune #1 company. But
youll quickly find were a company who wants you to feel comfortable
bringing your whole self to work. A career at Walmart is where the
worlds most complex challenges meet a kinder way of life. Our
mission spreads far beyond the walls of our stores. Join us and
you'll discover why we are a world leader in diversity and
inclusion, sustainability, and community involvement. From day one,
youll be empowered and equipped to do the best work of your
life.Walmart, Inc. is an Equal Opportunity Employer By Choice. We
believe we are best equipped to help our associates, customers and
the communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity- unique
styles, experiences, identities, ideas and opinions while being
inclusive of all people.Minimum Qualifications...Outlined below are
the required minimum qualifications for this position. If none are
listed, there are no minimum qualifications. Bachelor Degree and 5
years design research experience OR Masters Degree and 4 years
design research experience OR PhD and 2 years design research
experience OR 9 years design research experience.
Experience conducting quantitative on-line research projects with
systems (for example, UserZoom).Preferred Qualifications...Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Researching front-end user experience solutions for mobile
applications on major smartphone platforms (for example, Android,
iOS)Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031,
United States of America
Keywords: Walmart, Sunnyvale , Lead Design Researcher, Other , Sunnyvale, California
Didn't find what you're looking for? Search again!