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Service Contracts Administrator

Company: Intuitive Surgical
Location: Sunnyvale
Posted on: May 3, 2021

Job Description:

At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. Our mission is our guiding force; our culture is the DNA that makes us unique. As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world. For 25 years, human ingenuity has guided our journey to help solve some of healthcare's complex challenges. We believe a great idea can come from anywhere-inclusion and mutual respect are vital to our culture. We value character grounded in integrity, a strong capacity to learn, the energy to get things done, and diverse experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and strive to achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's help to advance the world of minimally invasive care. Primary Function of Position: The Service Contract Administrator will perform a full spectrum of contracts administration tasks including working directly with internal and external customers to ensure all customer needs and requirements are attended to for service contract related business. Roles and Responsibilities: Maintain integrity and accuracy of the Contract Administration database through the processing of service contract addendums and documentation associated with renewals Support on-going department process improvements Enter and maintain service contracts for released products in the SAP Database Process service contract billings for customers and distributors (U.S. and OUS markets) Generate and distribute reports for the purpose of monitoring and measuring service contract status and revenue Assist with system move process and system record updates Skill/Job Requirements: Minimum BA/BS preferred or equivalent experience Minimum 2 - 5 years of business-related work experience Excellent written and verbal communication skills Detail oriented, organized, and able to function in a fast-paced environment Proficient in MS Office, Word, Excel, Outlook, and PowerPoint Solid SAP skills and a general knowledge of its reporting functions Proactive and ability to work independently Ability to manage multiple projects simultaneously Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift : Shift 1 - Day Travel : No

Keywords: Intuitive Surgical, Sunnyvale , Service Contracts Administrator, Other , Sunnyvale, California

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