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Senior Risk Data Analyst, Trust & Safety, Search

Company: Google Inc.
Location: Sunnyvale
Posted on: May 3, 2021

Job Description:

Minimum qualifications:

  • Bachelor's degree in CS, Mathematics, or related technical field or equivalent practical experience.
  • 4 years of work experience in one or more of the following: web-research, online advertising, risk/fraud detection, numerical analysis, search engine optimization, e-commerce.
  • 2 years of experience in data analysis, with experience in SQL, Python, or another data/scripting language.

Preferred qualifications:

  • Experience analyzing large data sets using up-to-date tools (e.g., MapReduce, Hadoop).
  • Experience and passion for developing detailed operational processes from scratch and leading cross-functional projects across organizational boundaries.
  • Expertise in multiple product areas and ability to simultaneously balance workload across both.
  • Ability to navigate and influence cross-team stakeholders.
  • Excellent leadership and mentorship skills. Ability to work with minimal guidance and complete projects from beginning to end and in a timely manner.
  • Excellent written and verbal communication skills to clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As part of the Search team within Trust and Safety you will work with cutting-edge technologies in order to keep users safe and improve the quality of Google's Search results. You will develop and manage cross-functional relationships with Engineering, Product, Legal and Operations teams in a multifaceted effort to improve our processes for identifying and resolving policy and quality issues on Search. On this team, you'll be a big-picture thinker and strategic leader. You will understand the user's point of view and be passionate about using combined technical and business acumen to protect our users. You will be responsible for analyzing market trends, setting forward-looking strategy, and implementing scaled solutions to solve user safety and quality issues, to ensure a high-quality user experience across Search products.

At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

  • Initiate and lead projects to protect Google Search users from abuse, inappropriate content and fraud through investigation, prevention and removal of quality issues.
  • Troubleshoot issues and product vulnerabilities to implement large-scale quality improvements. Analyze and identify new abuse trends. Develop insights and recommendations to enable effective and systematic solutions.
  • Conduct complex and actionable data analyses as well as identify new signals to improve search quality. Drive the utilization of these new signals to completion.
  • Build cross-functional partnerships with Product, Policy, Legal, Engineering and other teams within Trust and Safety to execute exceptional solutions.
  • Develop and communicate strategy and vision focusing on user Trust and Safety issues in Search. Manage responsibilities effectively across multiple product areas.

Keywords: Google Inc., Sunnyvale , Senior Risk Data Analyst, Trust & Safety, Search, Other , Sunnyvale, California

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