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Services Product Line Manager

Company: Juniper Networks, Inc.
Location: Sunnyvale
Posted on: May 3, 2021

Job Description:

Services PLM - Maintenance & Support ServicesJuniper's service portfolio management team is seeking a Services Product Line Manager (Services PLM) who will be an exceptional addition to our team. In this position, you will be working with a team that defines the maintenance & support services strategy and offerings for Juniper industry leading products. The Services PLM is an integral member of the team to drive the end to end offering development from service market requirements, definition, pricing to GTM strategy. The right person for this job is someone passionate about technology and interested in a long-term services career.WHAT YOU'LL DO: Drive projects with market analysis and service product definition utilizing product management skill sets and methodologies Work with product PLM to develop support offerings and pricing for New Product Introduction (NPI) releases Work with service pricing managers to develop pricing strategies and models Present to leadership and other members of the organization Identify process gaps and develop business requirements to enable services delivery and implementation Develops GTM plans by leveraging market research, competitive analysis and customer engagement Drive external positioning of the technical support services offerings, educate sales and customers Identify customer requirements for new capabilities and new offerings Provide leadership and guidance to cross functional teams through all stages of offering enablement and delivery Minimum Qualifications: BA or BS degree, MBA preferred Knowledgeable of networking technical support services Experience with networking maintenance & support operational process A willingness to take ownership and run with a challenge An ability to learn new concepts quickly Good project and program management skills Excellent communication skills Office automation skills (spreadsheets, presentations, word editing) are a must Ability to work and collaborate in a highly diverse and global environment A great attitude! Preferred Qualifications: Relevant and previous product management experience, ownership of end-to-end NPI ownership - product strategies, pricing, back end tech support agreements, etc. Services offering development or portfolio management experience in the hi-tech industry Knowledgeable and experience in pricing model and business case development Other Job Specifications Expert communication and interpersonal skills. Expert collaboration and leadership skills. Expert conflict management skills. Expert presentation skills. Strong industry expertise.

Keywords: Juniper Networks, Inc., Sunnyvale , Services Product Line Manager, Other , Sunnyvale, California

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