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Presales Representative

Company: eGain Communications Ltd
Location: Sunnyvale
Posted on: November 23, 2020

Job Description:

POSITION: PRESALES REPRESENTATIVE Location: Sunnyvale, CA Job description The Presales Representatives will Use in-depth product knowledge to provide technical expertise to sales and the customer through presentations and product demonstrations. Assist sales staff in assessing potential applications of eGain products to meet customer needs. Build demos based on customer requirements to demonstrate feasibility of the solution. Provide consultation to prospective users. Respond to RFPs and RFIs. Responsibilities Support the sales process along with the sales team. Contribute to the win. Conduct detailed analysis of prospects' needs, identify their business problem, develop appropriate solutions and build financial justification. Build and present tailored demonstrations, using scenarios and use cases, to prove the value of the solution . Work closely with Sales, Professional Services, Product Management and Partners/Resellers to compile RFx response. Work on all Presales activities required to win. Act as the knowledge resource for the Sales team. Answer technical and product-related questions from our prospects and partners. Requirements Bachelor's degree Experience in solution consulting and/or similar capacities Capable of learning new technologies quickly Excellent problem solving and analytical reasoning skills Excellent written and oral communication skills Travel requirement Within the US, 40-50% of your time

Keywords: eGain Communications Ltd, Sunnyvale , Presales Representative, Other , Sunnyvale, California

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