Product Management Analyst Senior – Credit Card

Company: USAA
Location: Sunnyvale
Posted on: August 2, 2020

Job Description:

Purpose of Job We are currently seeking a talented Product Management Analyst Senior – Credit Card for the San Antonio Home Office II/III or Plano Legacy.

The Product Management Analyst Senior within the Credit Card Experiences organization supports the Product Management Directors in managing and improving P&L and KPIs of the assigned credit card product/s. Responsible for building credit card product scorecards, conducting competitive research, industry analysis, portfolio tracking and deriving actionable insights.

Accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Incumbents support Product Managers and partner with other Centers of Excellence (COEs) to compile, analyze and interpret data to make strategic and tactical recommendations. Responsible for defining the business questions and providing insights to improve business performance. Job Requirements About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

Evaluates profit, competitive and sales performance as compared to plan or key metrics.

Subject matter expert in consulting and advising the Product Manager on information impacting their business goals.

Interacts with key stakeholders across the business to deliver insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.).

Partners with information technology and business analysts on improving capabilities.

Formulates responses to member inquiries elevated by Member Contact teams, as necessary.

Researches internal and external information and conducts associated data analyses to assist with product feasibility.

Runs moderate to complex statistical models and may present results of research and analysis to senior Product Management leadership, as necessary.

Partners with the Product Manager in the development of product dashboards and metrics.

Minimum Experience

Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

6 or more years relevant business support and/or general analysis experience.

Advanced level of experience in conducting complex statistical analyses.

Advanced knowledge of applicable Microsoft Office applications.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience

3 or more years working for a card issuer in product, operations, marketing or similar functions

Strategic and Analytic orientation with a proven track record of decision making and problem solving in the credit card industry.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 7/01/20 by 11:59 pm CST time .

Keywords: USAA, Sunnyvale , Product Management Analyst Senior – Credit Card, Other , Sunnyvale, California