Purpose of Job We are currently seeking a talented Product
Management Analyst Senior – Credit Card for the San Antonio Home
Office II/III or Plano Legacy.
The Product Management Analyst Senior within the Credit Card
Experiences organization supports the Product Management Directors
in managing and improving P&L and KPIs of the assigned credit
card product/s. Responsible for building credit card product
scorecards, conducting competitive research, industry analysis,
portfolio tracking and deriving actionable insights.
Accountable for analyzing the profitability, competitiveness and
sales performance for the product life cycle. Incumbents support
Product Managers and partner with other Centers of Excellence
(COEs) to compile, analyze and interpret data to make strategic and
tactical recommendations. Responsible for defining the business
questions and providing insights to improve business performance.
Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Evaluates profit, competitive and sales performance as compared
to plan or key metrics.
Subject matter expert in consulting and advising the Product
Manager on information impacting their business goals.
Interacts with key stakeholders across the business to deliver
insights that drive the business goals (to include but not limited
to: Marketing, Operations, SFO, Legal, Experiences, Digital
Partners with information technology and business analysts on
Formulates responses to member inquiries elevated by Member
Contact teams, as necessary.
Researches internal and external information and conducts
associated data analyses to assist with product feasibility.
Runs moderate to complex statistical models and may present
results of research and analysis to senior Product Management
leadership, as necessary.
Partners with the Product Manager in the development of product
dashboards and metrics.
Bachelor's Degree or 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a
6 or more years relevant business support and/or general
Advanced level of experience in conducting complex statistical
Advanced knowledge of applicable Microsoft Office
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not able to change your
3 or more years working for a card issuer in product,
operations, marketing or similar functions
Strategic and Analytic orientation with a proven track record of
decision making and problem solving in the credit card
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement) or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
7/01/20 by 11:59 pm CST time .