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Senior Manager, Customer Advocacy

Company: Druva
Location: Sunnyvale
Posted on: December 5, 2019

Job Description:

Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's award-winning solutions intelligently collect data, and unify backup, disaster recovery, archival and governance capabilities onto a single, optimized data set. As the industry's fastest growing data protection provider, Druva is trusted by over 4,000 global organizations, and protects over 40 PB of data.Druva is passionate about telling our customer stories. The Senior Manager, Customer Advocacy will create the Customer Advocacy function at Druva. The Druva Customer Advocacy role will connect with customers to qualify, build, and communicate Druva customer stories both internally and externally. The primary focus is working with the sales and product marketing teams to identify customers to support both external and internal marketing efforts.Some Key ResponsibilitiesWork closely with sales to engage customers to be advocates for DruvaIdentify new reference customers for use across marketing and for high priority campaignsBuild phenomenal relationships with sales to qualify customers for new stories that will support target campaigns and awarenessSet up calls and engage with sales account teams to qualify customer storiesWork to set up customers to speak at various trade shows and eventsHelp set up and prep customers for on-site PR and AR meetings and on-camera interviewsCreate a formal customer communications process for existing customersCreate a Druva customer communityTrack all customer account engagement in pipeline (Google Sheets)Some Key Qualifications:Bachelor's degree in Business, Marketing, Communications, Journalism or a related degreeExcellent writing skillsAbility to network and build positive relationships in businessLearning about Sales and Marketing is a passionUnderstands the art of storytellingProficient with standard business applications specifically Microsoft Office - Word, Excel, PPTStrong communications, administrative and organizational skillsDruva is an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.To all recruitment agencies: Druva does not accept agency resumes. Please do not forward resumes to our jobs alias, Druva employees or any other company location. Druva is not responsible for any fees related to unsolicited resumes. PandoLogic. Keywords: Advocacy Manager, Location: Sunnyvale, CA - 94085

Keywords: Druva, Sunnyvale , Senior Manager, Customer Advocacy, Other , Sunnyvale, California

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