Express Car Wash Team Leader
Company: Loop Neighborhood
Location: San Jose
Posted on: April 2, 2026
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Job Description:
About the Company Loop Neighborhood Market is based in Union
City, Calif., with stores and stations across California. The
company was founded in 1978 and develops real estate and owns and
operates gas stations with convenience stores and car washes. Loop
Neighborhood Market also has a wholesale division that delivers
fuel to dealer locations in the market. Join Our Growing Team at
Loop Neighborhood Market! Are you ready to be part of a dynamic,
fast-growing organization that's reshaping the convenience store
industry? Loop Neighborhood Market is an industry leader looking
for passionate, customer-focused individuals to help us redefine
the c-store experience. Our mission is simple: to offer
high-quality, better-for-you products, paired with exceptional
customer service, and create a fantastic experience from the moment
you walk into our stores. If you're motivated by innovation and
have a passion for delivering outstanding service, we'd love to
have you on our team. Apply today and help us change the way people
experience convenience! Position Summary: The Express Car Wash Team
Leader plays a key role in overseeing daily car wash operations and
leading a team dedicated to providing an exceptional customer
experience. This position requires a hands-on leader who can
balance operational excellence, team development, and customer
satisfaction. You will be responsible for managing car wash
performance, coaching team members, maintaining a clean and safe
environment, and ensuring smooth day-to-day functionality of the
wash and related equipment. You will be trained in all aspects of
car wash operations, including system troubleshooting, preventive
maintenance, and customer service excellence. The Express Car Wash
Team Leader must set the tone for professionalism, teamwork, and
efficiency while fostering a culture that aligns with company
values and performance goals. We expect all our Team Leaders to
embody our Core Values : People, Teamwork, Communication, Training,
Results Matter, Fun, Customer Centered and Safety. We all win as
one. Living our brand is a critical component for all our roles.
Below is a general outline of some of the roles and
responsibilities expected of our Express Car Wash Team Leaders
(this list is not all inclusive): Primary Responsibilities: · Lead,
train, and coach Express Car Wash Team Members to ensure
exceptional customer service and consistent performance. · Oversee
daily operations of the car wash, including staffing, scheduling,
and shift management. · Motivate and guide the team to achieve
sales goals through upselling and customer engagement. · Monitor
and maintain wash tunnel equipment and systems, performing basic
troubleshooting and coordinating with maintenance for complex
repairs. · Ensure cleanliness, organization, and safety of all
customer and operational areas, including the wash tunnel, vacuum
stations, and restrooms. · Resolve customer concerns or complaints
promptly and professionally. Complete daily reports, reconcile
transactions, and communicate operational updates to management. ·
Ensure compliance with safety protocols and environmental
regulations. Assist with inventory management, ordering supplies,
and maintaining accurate records. · Promote a positive,
team-oriented environment focused on quality and efficiency. ·
Perform additional duties as assigned. Requirements Requirements
and Qualifications: · High School Diploma or equivalent required ·
Six to nine months of supervisory or leadership experience
preferred, ideally in a car wash, retail, or service-related
industry · Strong written and verbal communication skills · Ability
to coach, motivate, and hold team members accountable · Proficiency
with basic math and ability to handle cash or POS transactions
accurately · Strong problem-solving and decision-making abilities,
especially under pressure Valid driver’s license and reliable
transportation · Ability to lift up to 50 pounds and climb ladders
as needed · Comfort working outdoors in varying weather conditions
· Must be 21 years old Employee Incentives: · Employees that are
with us for 6 months to 3 years = 0.10 cents off a gallon of fuel ·
Employees that are with us for 3 years to 5 years = 0.30 cents off
a gallon of fuel · Employees that have been with us for 5 years =
0.40 cents off a gallon of fuel · MAXIMUM 20 GALLONS AND 2 FILL UPS
PER WEEK Physical Requirements: The Express Car Wash Team Leader
position requires frequent standing, bending, and reaching with a
moderate amount of manual dexterity. Regular lifting of 1 to 5
pounds and occasional lifting of up to 40–50 pounds may be
required. Additional Requirements: · Must be able to work a
flexible schedule, including weekends and holidays, based on
business needs · Uniforms will be provided and must be worn while
on duty Disclaimer: The list of requirements, duties, and
responsibilities listed above is by no means a complete list. It is
merely a general summary of the position described. Management
reserves the right to revise or change this position description at
any time. The company reserves the right to run background checks
as a condition of employment. Salary Description $19.00 - $23.00
Per Hour
Keywords: Loop Neighborhood, Sunnyvale , Express Car Wash Team Leader, Logistics, Transportation & Drivers , San Jose, California
