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Documentation Strategist 2

Company: Kforce Technology Staffing
Location: Sunnyvale
Posted on: October 11, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Documentation Strategist 2 in Sunnyvale, California (CA).Documentation Strategist & Senior Technical Writer, Product Operations Summary:As part of the Product Operations team, the Information Architect must possess the ability to design and develop content infrastructure; design, develop extend, author, and publish content using the Madcap authoring and publishing infrastructure while aligning with our documentation strategy. This role will be responsible for managing the various content environments and instances, coordination of all the activities needed prior to deploying the content to production, while ensuring that our customers can effectively use and understand our products and service offerings by producing documentation related to our Interconnection, Colocation, and Emerging Services product portfolios. The ideal candidate should have experience producing content for Cloud, Network and/or Security providers, as well as API or other developer documentation, and expertise with the Madcap suite of products.Responsibilities:* Structure, develop, and deliver - high quality, user friendly product documentation for customers* Write, review, edit new and existing product documentation to validate for accuracy, clarity, consistency, and overall quality* Design and manage content sites using Madcap Flare* Author and publish content in Madcap Flare* Manage the infrastructure, various content environments, and production deployments* Manage and report on analytics and consumption of content* Coordinate and manage translation of content* Collaborate with Product ManagementREQUIREMENTS:* Bachelor's degree in a related field* Minimum of 10 years of directly related product documentation experience; must be able to provide work samples* Expertise in Madcap suite of products, specifically Flare, Pulse, Lingo, Translation* Expertise in designing user friendly content sites using Madcap* Experience with Google Analytics* Web developer experience* Technical expertise to manage and deploy content instances* Knowledge of and experience in cloud (SaaS, PaaS, IaaS), network and/or security products and services* Able to distill complex technical content in a clear and concise manner* Experience in producing architecture and API documentation, reference manuals, embedded help* Strong working knowledge of documentation tools* Able to balance multiple projects and deadlines* Can do attitude, team playerKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Sunnyvale , Documentation Strategist 2, IT / Software / Systems , Sunnyvale, California

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