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Tech Support (Java or Python)

Company: InfoObjects Inc
Location: Sunnyvale
Posted on: August 17, 2019

Job Description:

SunIRef:it Tech Support (Java or Python) InfoObjects Inc - Sunnyvale, CA Contract Be the technical support face of our product Build/maintain relationships with high value customers Guide partners through technical best practices. Provide integration support, code samples, etc for the Cloud Talent Solution product offering Top 3 Daily Responsibilities: Provide technical support and troubleshooting to customers, partners, and developers using APIs. Create reproducible test cases, file bug reports, and coordinate delivery of fixes. Interact with engineering, operations, and cross-functional management regularly on high profile technical issues. Required Skills: Bachelor's Degree in Computer Science (or related technical field) Excellent communication skills, both verbal and written Moderate understanding of APIs and web frameworks Ability to write code fluently in any programming language (JavaScript, Python, PHP, Java, Ruby, .NET, C#) Familiar with best practices of API documentation Able to work with customer representatives at all levels and provide technical perspectives, solutions and support Ability to communicate technical concepts clearly and effectively Skill/Experience/Education Mandatory Supporting APIs, familiarity with at least one programming language, customer communications and technical support, technical troubleshooting, attention to detail in reading/writing English Desired Fluency in Java or Python or C++ or C# Job Type: Contract Location: Sunnyvale, CA (Required) Contract Renewal: Likely - 4 hours ago - report job If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Keywords: InfoObjects Inc, Sunnyvale , Tech Support (Java or Python), IT / Software / Systems , Sunnyvale, California

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