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ServiceNow Consultant

Company: BURGEON IT SERVICES LLC
Location: Sunnyvale
Posted on: October 10, 2018

Job Description:

Job Title: ServiceNow Consultant Location: Sunnyvale, CA 94085 Duration: 6 + months JD: Understand and apply effective analysis of business requirements as they relate to ServiceNow Catalog Item creation and enhancement Excellent communications skills: ability to map requirements to Service Now implementation details; ability to advise customers on how Service Now can meet their requirements At least 4 years direct Service Now experience beyond typical user interaction (development experience not required) At least 7 years of IT business analysis, with a strong background in IT. Data center operations experience preferred Strong knowledge of the following modules: Incident Management, Problem management, Performance Analytics and Reporting, Service-Level Management Good knowledge of the following modules: Asset Management, Config Management, Agile framework, Service Now Geneva release Work directly with in-house Service Management Office to drive catalog item work.

Keywords: BURGEON IT SERVICES LLC, Sunnyvale , ServiceNow Consultant, IT / Software / Systems , Sunnyvale, California

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