Epic Client Systems Administrator - FT - Days - IS Technical Services

Company: El Camino Health
Location: Mountain View
Posted on: April 17, 2024

Job Description:

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.FTE1Scheduled Bi-Weekly Hours80Work ShiftDay: 8 hoursJob DescriptionThe Epic Client Administrator is responsible for ensuring the Core EMR platform demonstrates high reliability, scalability, performance and recovery best practices to support business strategy and operations.Key Responsibilities:Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needsInstalling and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of our Epic system(s)Understanding performance metrics, monitoring system performance, and troubleshooting issuesAssisting in the configuration and troubleshooting of integrated third party software and peripheralsManaging logins for different types of access, including login behavior and working environment configurationApplying platform and Epic upgrades and updates to production and non-production componentsResponding to emergency and after-hours issuesEngaging in capacity planning exercises to ensure adequate system resourcesCollaborating with your technical teams and Epic to ensure proactive supportWriting and maintaining scripts to improve system management tasksParticipating in your change control process for all planned application and technical activitiesMaintaining and testing processes related to business continuityFollowing vendor and Epic best practices for hardware and software configurationManaging print queues and Epic printing infrastructureMonitoring network and Web server activity for security breaches using intrusion detection techniquesPerforming file system managementQualificationsBachelor's Degree Preferred4 years of direct Epic ECSA experience with progressive experience is requiredMinimum of 5 years of experience in information technology requiredLicense/Certification/Registration RequirementsCurrent Epic ECSA certification is requiredOne or more Third Party Certifications or certification is preferred:Microsoft MCSA Microsoft MCP Microsoft MCTS Citrix CCA-V Citrix CCA-N VMware VCP-DCV VMware VCP-DTM CompTIA Server+ INDEPCKey competencies:KuiperSystemPulsePowershell scriptingExpertise in the Microsoft Windows server administrationExperience with VMware ESXiExperience with hardware or software load balancing solutions such as F5 Big-IPWorking knowledge of:Microsoft Internet Information Services (IIS) administration SSL/TLS/Certificates Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTP/S Training and certifications (one or more): Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing Epic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare Link Epic Client Systems Administration Care Everywhere Epic Client Systems Administration Hyperspace Web, Interconnect, and System PulseSalary Range:$61.80 - $92.70 USD HourlyThe Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)An Equal Opportunity Employer:El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

Keywords: El Camino Health, Sunnyvale , Epic Client Systems Administrator - FT - Days - IS Technical Services, IT / Software / Systems , Mountain View, California