Senior Technical Product Manager

Company: Proofpoint
Location: Sunnyvale
Posted on: May 28, 2023

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Role
As a Senior Technical Product Manager within Proofpoint, you are the ultimate owner of the product portfolio you manage and the person responsible for driving the success of your product through research, development, market positioning, and customer evangelization. Our team seeks a Senior Product Manager with a passion for developing creative solutions that solve customer problems in the email authentication & digital risk space. You will work with our talented engineering team within our business unit, supported by partner engineering groups across the company, to advance our industry-leading product: Email Fraud Defense (EFD), a high visibility/high growth product (with a 90-point Net Promoter Score in Proofpoint's award-winning security products portfolio) which helps customers manage their email traffic by ensuring proper visibility to email authentication and deliverability problems. EFD is an industry-leading product, used by over 400 of the Fortune 1000 companies today.
Our ideal candidate:
- Self-driven and results-oriented, bringing strong technical knowledge together with a customer-focused mindset to build great products.
- Possesses a strong data-driven mindset will help to ensure that appropriate informed decisions are made when trade-offs are required.
- Harnesses strong business acumen to ensure that product strategy matches with both current and future customer needs.
Your day-to-day
- Focus on defining & executing the product roadmap for Proofpoint's cloud-based Email Fraud Defense product:
o Work directly with key Proofpoint customers and internal stakeholders to develop, prioritize & refine product requirements
o Represent your product's strategic direction both internally and with customers
- Evaluate market, competitive, and pricing trends, working with marketing and field sales to refine go to market strategy and materials
- Provide clarity and implementation guidance to roadmap feature areas with development and quality assurance teams
- Work closely with our passionate sales overlay team to understand and internalize customer feedback & objections
- Partner with our professional services team who supports our solutions, ensuring their needs are accounted for within roadmap plans.
- Develop training on new capabilities & changes to both internal and external stakeholders
- Maintain competitive intelligence for use within the organization
- Present EFDs value & benefits to customers, partners, and internal stakeholders
What you bring to the team
- Demonstrated experience launching and managing SaaS-based products, features, or services
- Expert knowledge of email and email authentication protocols, including SMTP, SPF, DKIM, DMARC, ARC, and BIMI, as well as Domain Name Service (DNS).
- Knowledge of WHOIS, domain reputation, PKI, and Internet security concepts
- Experience coordinating with internal support and field teams, partners, and customers to validate solution direction and functionality
- Successful track record working with field pre-sales and engineering teams to define or deliver coherent solutions that provide strong customer value
- Prior involvement with security-related application and/or cloud software development
- Strong written skills; experience creating field-facing documentation and presentation materials
- Minimum 5 years product management experience
- MBA or relevant PM work history
- Fluent in English, valid passport with ability to travel to domestic and international destinations
#LI-Remote
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 153,075.00 - 224,510.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 125,250.00 - 183,700.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 114,150.00 - 167,420.00 USD
At Proofpoint, our people - and the diversity of their lived experiences and backgrounds, thinking and perspectives, and work skills and experiences - are the driving force behind much of our success.
We hire the most innovative talent in the world to help defend our customers' sensitive data and intellectual property from threat actors and malicious or careless employees.
Cyberattacks on critical infrastructure could threaten access to energy, water, transportation, health care, banking accounts and financial information, and other essential goods and services which is why our employees work every day to deliver world-class cyber resilience to approximately 8,000 enterprise customers around the world.
We embrace and foster the diversity of our team members, customers, stakeholders and consumers. Everyone is valued and appreciated for their unique backgrounds, experiences, thoughts and talents, all of which contributes to the growth and sustainability of our business.
At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:

• 
  
• 
  Build and enhance our proven security platform
  
  
• 
  Blend innovation and speed in a constantly evolving cloud architecture
  
  
• 
  Analyze new threats and offer deep insight through data-driven intel
  
  
• 
  Collaborate with customers to help solve their toughest security challenges
  
  
  We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner.
  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Keywords: Proofpoint, Sunnyvale , Senior Technical Product Manager, IT / Software / Systems , Sunnyvale, California