Remote Software Product Support Representative
Posted on: August 6, 2022
A business management software development firm has an open
position for a Remote Software Product Support Representative.
Core Responsibilities Include:
Maintaining accuracy of the Help Desk SharePoint repository
Isolating performance issues to determine the cause of hardware
Answering, evaluating, and prioritizing service requests received
via telephone, voicemail, and e-mail
Position Requirements Include:
Strong customer service skills
Bachelor's Degree in Computer Science, Information Technology, or
Knowledge and understanding of computer system applications and
Adaptable self-starter that possesses the ability to quickly learn
Keywords: VirtualVocations, Sunnyvale , Remote Software Product Support Representative, IT / Software / Systems , Sunnyvale, California
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