IT Network/Systems Administrator

Company: Plug and Play Tech Center
Location: Sunnyvale
Posted on: August 3, 2022

Job Description:

The IT Network/Systems Administrator position will provide effective infrastructure management while remaining compliant with policies, procedures, and security frameworks. The ideal candidate will have the right blend of experience and technical acumen. The ideal candidate performs a significant amount of customer facing support and will configure, install, and troubleshoot Networks, computer hardware, software, and peripheral devices in a mixed environment. The role will also be doing all Phone system, Google Workspace, Active Directory, MS 365 administration. This position requires 100% on-site availability during normal business hours and after hours for urgent support questions.Responsibilities:Designs and deploys company LANs, VLANs, WANs, VPNs, and WiFi networks, including servers, routers, switches, and other hardware to fulfill business objectives.Makes Firewall and Core Switching configuration changes as needed, including update to firewall rules, updating routing tables, and troubleshoot network routing and connectivity issues.Maintain Microsoft 365, Active Directory accounts, group policies and security updates.Troubleshoot OS and hardware issues for systems running Windows and MacOS.Assists with building, deploying and administration of Windows, Linux, and virtual servers.Provision and maintain phones and users in VoIP systemRespond to all escalated requests (ticketing system, phone calls, emails, Slack, etc.) in a timely manner and following through with the customer until completion.Rack and configure any IT equipment as required.Identify and communicate areas of improvement to the IT team for consideration and implementation.Monitor network and server performance, logs and events, server updates, endpoint protection, etc.Creates and maintains technical documentation, user documentation, operational process documentation, and network diagrams.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issuesPerform routine/scheduled audits of the systems, including all backupsRequired Technical Knowledge:Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QOS, VLAN, ACL, NAC, and infrastructure cabling.In depth management, configuration and troubleshooting of Windows 10 and Mac OSAdministration of Microsoft 365 (Teams, SharePoint, OneDrive, Azure)Microsoft Server Administration (including Active Directory and Group Policy)Remote access solutions (VPN, Terminal Services)Strong Experience with Xirrus wirelessExperience with load balancer Experience with various tools such as SolarWinds, MRTGWindows Server 2012, 2016, 2019Linux Servers CentOS, Ubuntu, RedhatVMWare 6.0, 7.0Cisco Switches & FirewallPreferred Education/Certification/Experience:Experience as a senior network admin w/ Cisco CCIE Route/Switch + CollabCertifications including: MCSA, MCSE, CCNA, CCNP, ITIL, etc. is a plusSecurity (IDS, Audits, Log Analysis, ISE)Bachelor's degree in Computer Science, Information Technology, System Administration or a closely related field or equivalent experience required6 + years of Network Administration experienceSystem administration and IT certifications in Linux, Microsoft, VMware or other network-related fields are a plus

Keywords: Plug and Play Tech Center, Sunnyvale , IT Network/Systems Administrator, IT / Software / Systems , Sunnyvale, California