IT Network/Systems Administrator
Company: Plug and Play Tech Center
Location: Sunnyvale
Posted on: August 3, 2022
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Job Description:
The IT Network/Systems Administrator position will provide
effective infrastructure management while remaining compliant with
policies, procedures, and security frameworks. The ideal candidate
will have the right blend of experience and technical acumen. The
ideal candidate performs a significant amount of customer facing
support and will configure, install, and troubleshoot Networks,
computer hardware, software, and peripheral devices in a mixed
environment. The role will also be doing all Phone system, Google
Workspace, Active Directory, MS 365 administration. This position
requires 100% on-site availability during normal business hours and
after hours for urgent support questions.Responsibilities:Designs
and deploys company LANs, VLANs, WANs, VPNs, and WiFi networks,
including servers, routers, switches, and other hardware to fulfill
business objectives.Makes Firewall and Core Switching configuration
changes as needed, including update to firewall rules, updating
routing tables, and troubleshoot network routing and connectivity
issues.Maintain Microsoft 365, Active Directory accounts, group
policies and security updates.Troubleshoot OS and hardware issues
for systems running Windows and MacOS.Assists with building,
deploying and administration of Windows, Linux, and virtual
servers.Provision and maintain phones and users in VoIP
systemRespond to all escalated requests (ticketing system, phone
calls, emails, Slack, etc.) in a timely manner and following
through with the customer until completion.Rack and configure any
IT equipment as required.Identify and communicate areas of
improvement to the IT team for consideration and
implementation.Monitor network and server performance, logs and
events, server updates, endpoint protection, etc.Creates and
maintains technical documentation, user documentation, operational
process documentation, and network diagrams.Troubleshoot hardware
and software errors by running diagnostics, documenting problems
and resolutions, prioritizing problems, and assessing impact of
issuesPerform routine/scheduled audits of the systems, including
all backupsRequired Technical Knowledge:Strong knowledge and
experience in IP networking, L2/L3 network protocols
(spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing,
QOS, VLAN, ACL, NAC, and infrastructure cabling.In depth
management, configuration and troubleshooting of Windows 10 and Mac
OSAdministration of Microsoft 365 (Teams, SharePoint, OneDrive,
Azure)Microsoft Server Administration (including Active Directory
and Group Policy)Remote access solutions (VPN, Terminal
Services)Strong Experience with Xirrus wirelessExperience with load
balancer Experience with various tools such as SolarWinds,
MRTGWindows Server 2012, 2016, 2019Linux Servers CentOS, Ubuntu,
RedhatVMWare 6.0, 7.0Cisco Switches & FirewallPreferred
Education/Certification/Experience:Experience as a senior network
admin w/ Cisco CCIE Route/Switch + CollabCertifications including:
MCSA, MCSE, CCNA, CCNP, ITIL, etc. is a plusSecurity (IDS, Audits,
Log Analysis, ISE)Bachelor's degree in Computer Science,
Information Technology, System Administration or a closely related
field or equivalent experience required6 + years of Network
Administration experienceSystem administration and IT
certifications in Linux, Microsoft, VMware or other network-related
fields are a plus
Keywords: Plug and Play Tech Center, Sunnyvale , IT Network/Systems Administrator, IT / Software / Systems , Sunnyvale, California
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