SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

Technical Support Specialist - FortiWeb

Company: Fortinet
Location: Sunnyvale
Posted on: June 21, 2022

Job Description:

Position overview and Job Responsibilities:

  • Providing technical support to Fortinet customers
  • Collection, analysis and change recommendations of configuration
  • Collection and analysis of customer network information as well as packet capture
  • Recommending corrective actions based on gathered data and its analysis
  • Running real-time phone or remote access sessions with customersRequirements:
    • Experience working as engineer in telecommunication, networking or security industry or equivalent education (New graduates are welcome to apply)
    • Good knowledge of OSI model and TCP/IP protocol
    • Administrative knowledge of Windows, Unix or Linux
    • Proficient spoken and written English
    • Positive, communicative and customer oriented attitudeDesired:
      • Having any of industry certificates (FCNSA, CCNA)
      • Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)
      • Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)
      • Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)Education:
        • Bachelors Degree in Engineering or Science or equivalent experience

Keywords: Fortinet, Sunnyvale , Technical Support Specialist - FortiWeb, IT / Software / Systems , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds