Sr Product Manager - Developer Platform
Company: Fiserv
Location: Sunnyvale
Posted on: May 15, 2022
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Job Description:
About CloverClover was founded to deliver more to the small and
medium-sized businesses (SMBs)that desperately need easy-to-use
software and beautifully designed hardware. Ouropen-source Point of
Sale system fosters a seamless merchant-customer
interaction,creates an exceptional customer experience, and allows
merchants to run theirbusinesses at maximum efficiency.What team
and role will you be joining?Clover's product team is responsible
for developing and executing on a strategy thatachieves the
company's various SMB goals. We do this through
intimatelyunderstanding the needs and desires of our merchants,
developers and channels,ideating differentiated product experiences
and delivering value using a battle testedproduct development
framework.As a product manager at Clover, you will contribute to
the end to end management ofClover's developer platform that
addresses 3rd-party developer tools and resourcesacross global
markets. You will manage the Developer Platform roadmap and use
thisresponsibility to ensure Clover and our 3rd-party developers &
integrators have theirneeds met and are able to achieve their
respective goals. These developers buildapps/integrations that
generate revenue via our App Market, extend our
platformcapabilities to niche verticals and improve the overall
merchant experience on ourplatform. Differentiating the product in
a highly competitive market will constantly be onyour mind.You will
be on a cross-functional team consisting of software, hardware and
paymentsengineers, QE, UX and content designers, developer
advocates, user researchers andproduct managers who are all focused
on improving the developer & merchantexperience and bringing the
product person's vision to life.How will you spend your time?You
will spend 30% of your time meeting with and learning from
merchants andpartners, 20% of your time prioritizing and
maintaining the backlog, 10% of your timeworking with QE
investigating / reproducing / reporting bugs, 20% of your time
studyingmarket dynamics, 10% of your time presenting our progress
and building excitementabout Clover's vision and 10% of your time
coordinating product releases with releasemanagement.One of the
reasons Clover has disrupted the point of sale market is because of
thecollaborative work we do in product management. You will be part
of a team excitedabout the future and building products that
improve the lives and profitability of ourdevelopers & merchants.
We are relentlessly focused on user satisfaction. What traits do
you bring to the product manager role?You're a good listener and
"empathy" is one of the qualities you use to describe
yourpersonality. You form actionable opinions from many inputs to
help unblock the team,build new products and achieve our goals.
Storytelling comes naturally to you and givescolleagues a new
perspective that compels others to listen-in.You enjoy working in a
fast-paced environment, understand that constant attention todetail
leads to success and you're rarely satisfied with the status quo.
You look forwardto getting the team aligned with Clover's goals and
clearly communicating progress withvarious internal and external
stakeholders.Product Manager Responsibilities:--- Drive the end to
end product development lifecycle for Clover's developerplatform
roadmap:--- Define a vision, goals and roadmap for 3rd-party
developers andintegrators--- Review and prioritize the developer
platform backlog--- Update the roadmap to reflect new learnings
from user research and useranalytics--- Define user requirements---
Communicate requirements with design, engineering and
developerrelations--- Attend sprint planning and discuss
requirements with engineering & QE--- Establish product quality
guidelines with QE--- Collaborate with technical writers and
content design team on releasenotes and help content--- Coordinate
releases with release management team--- Promote new product value
through collaboration with product marketing--- Build business
cases (including opportunity sizing and financial analysis)
todefine, evaluate and prioritize competing opportunities---
Communicate rationale, prioritization and development status with
product,engineering and other cross-functional stakeholders---
Evangelize Clover's values and products to the broader internal
team Clover'ssales channels--- Be part of an agile cross-functional
product, engineering and QE team to create abest-in-class products
and product experiencesQualifications:--- 5+ years in consulting,
product management, product marketing, qualityassurance / quality
engineering or sales engineering--- Plus if you have experience in
developer portals, APIs, SDKs--- BA/BS degree required--- Comfort
in a fast-paced and dynamic environment--- Comfort presenting to
internal and external stakeholders--- Proven track record of using
data to influence requirements, design andimplementation--- Strong
project management skills, including the ability to think and lead
complexprojects simultaneously--- Excellent communication and
interpersonal skills, with proven ability to takeinitiative and
build strong, productive relationships--- Excellent organizational,
analytical and influencing skillsBonus Point Experience:---
Bachelor of Science in Computer Science, Engineering, or a related
field--- Experience in Payments, FinTech or and Platform as a
Service industries
Keywords: Fiserv, Sunnyvale , Sr Product Manager - Developer Platform, IT / Software / Systems , Sunnyvale, California
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