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Technical Writer

Company: Illumio
Location: Sunnyvale
Posted on: January 12, 2022

Job Description:

No Agency Submissions Accepted.

What We Are About:

Our Product Management team has established a culture based on thought leadership, independence, and responsibility. Those who join us represent the leader in Zero Trust security and work closely with our Engineering team to solve real customer problems. Bring your visionary instincts to all stages of the product lifecycleconception, definition, development, release and post-release activitiesmanage strategic planning, feature selection, and tactical activities. This powerful, dynamic team drives our roadmap forward as we work to make the digital world a safer place.

What You Will Accomplish:

  • We seek an experienced technical writer to create documentation and related content for our adaptive security platform. We seek a top-notch technical writer with knowledge of data center networking and security technologies. The team is responsible for producing a variety of content and document types for users, prospective customers, internal support, and professional services audiences.
  • In this role, you will develop quality content (written, visual, multimedia), and deliver content on schedule with product releases. A key part of this position will be owning our documentation for the Illumio agent software, specifically the Illumio Virtual Enforcement Node, which runs on computer hosts protected by the Illumio Adaptive Security Platform.
  • We seek a very hands-on technical writer who can perform all phases of system configuration, including running the platform and agent software on datacenter workloads.
  • Depending on your experience and career goals, you could contribute to the team and company by working on other writing projects (whitepapers, design guides, and best practices), engage with our Usability Engineer to test documentation usability, and create product videos and screencasts
    What You Will Bring:

    • 5-7 years of technical writing experience
    • BA/BS or Masters in Technical Communications, English, Computer Science, or equivalent subject
    • Impeccable written English skills
    • A hands-on approach to the technology and products being documented
    • Ability to learn new technologies quickly
    • Comfort with swiftly changing, dynamic software development situations
    • Strong team player with outstanding communication, organization, and interpersonal skills
    • Ability to drive, follow, and evangelize cross-team processes
    • Experience in startups or fast-paced enterprise technology development environments
      Bonus Points:

      • Experience with MadCap Flare and CSS a strong plus
      • Experience with source control systems, specifically Git
      • Experience documenting command line installed software
      • Experience setting up and documenting Linux and/or Windows Server based-applications
      • Information technology experience a plus
      • Experience working in an agile environment
        Who We Are

        Illumio, the pioneer and market leader of Zero Trust Segmentation, stops breaches from becoming cyber disasters. Illumio Core and Illumio Edge automate policy enforcement to stop cyberattacks and ransomware from spreading across applications, containers, clouds, data centers, and endpoints. By combining intelligent visibility to detect threats with security enforcement achieved in minutes, Illumio enables the worlds leading organizations to strengthen their cyber resiliency and reduce risk.

        by Jobble

Keywords: Illumio, Sunnyvale , Technical Writer, IT / Software / Systems , Sunnyvale, California

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