Associate Technical Account Manager (ATAM)
Company: Endicia
Location: Sunnyvale
Posted on: February 19, 2021
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Job Description:
Overview
The Associate Technical Account Manager (ATAM) is responsible for
managing all technical aspects for our top managed clients and
partners. This high-touch and relationship building position helps
the company maintain and grow our business with managed accounts
and key partners.
Team Overview
Our Business Services team is responsible for presales support,
onboarding, and technical account management of our most valued
clients and partners. This key business function is at the heart of
our value proposition and drives our growth. The team consists of
highly skilled and long tenured technical implementation and
support talent with a unique combination of technical skills,
service aptitude, and creative problem solving.
Company Perks
Competitive pay, 401k with company match, Medical, Dental and
Vision Insurance, 3-week vacation accrual, Employee Stock Purchase
Plan, Educational Reimbursement, Commuter benefits, Discount
programs, Inventor patent bonuses.
Company Overview
Stamps.com , Endicia -- electronic postage solutions make it easier
and more affordable to ship parcels through the U.S. Postal
Service--. Our solutions have helped thousands of businesses print
more than $14 billion in postage. As a long-time, trusted partner
of the U.S. Postal Service, we've built our reputation on our
commitment to simplifying, improving, and enhancing the shipping
process for our customers. That's what we call "innovation with
purpose."
Stamps.com offers solutions that help businesses run their shipping
operations more smoothly and function more successfully under the
brand names Stamps.com , Endicia --, ShipStation --, ShippingEasy
--, ShipWorks --, and MetaPack --. Stamps.com 's family of brands
provides seamless access to mailing and shipping services through
integrations with more than 475 unique partner applications.
Qualifications
Support and implement solutions for new and existing
customers.
Provide superior technical support to internal and external
stakeholders.
Support customer acquisition and retention.
Other duties as assigned
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this
important information about the Endicia Privacy Policy for
California residents linked here .
Keywords: Endicia, Sunnyvale , Associate Technical Account Manager (ATAM), IT / Software / Systems , Sunnyvale, California
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