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Technical Writer

Company: Flexton Inc
Location: Sunnyvale
Posted on: February 16, 2020

Job Description:

Hi, We are looking for Technical Writer for our direct client in Sunnyvale, CA. Technical Writer Long Term Contract Sunnyvale, CA Responsibilities Write and organize engineering documentation and make it accessible and useful to engineers both in development and in site reliability engineering.Document complex multi-faceted back-end products, infrastructure, systems, monitoring, capacity, triage, and operational management processes.Work with SREs and teams to help solve their knowledge sharing problems.Represent the Technical Documentation team on project teams and perform technical project leadership roles, while fostering teamwork and collaboration within and across work groups.Assist with SRE Frequently Asked Questions, training materials, and presentations.Anticipate issues and address them proactively.Plan, coordinate, and execute documentation projects under only very general direction.Practice documentation craftsmanship, including information architecture, writing and editing processes, and best practices.Help to improve the process of organizing and generating documentation. Qualifications Excellent written and oral communication skillsExperience documenting large-scale complex production systemsExperience with coding and systems management procedures, including but not limited to designing and organizing content for deploying, managing and operating products, working with partner teams and clients to collect requirements for doc updates, and identifying and proposing solutions to improve docs and processes.Experience with system operations management, monitoring, and alerting tools (such as bash, Java, Python, nagios, orchestration and command-line tools)Experience with or knowledge of MarkdownExperience working with different engineering and operational teamsExperience leading documentation projectsB.A. or B.S. in Technical Communications, computer science, or a related field5+ years experience as a technical writerExperience with in-repo documentation systems (such as Sphinx) a strong plus - provided by Dice

Keywords: Flexton Inc, Sunnyvale , Technical Writer, IT / Software / Systems , Sunnyvale, California

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