SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

$25/Hr Call Center Representative Role - HIRING IMMEDIATELY!

Company: Aston Carter
Location: Sunnyvale
Posted on: January 15, 2022

Job Description:

Aston Carter is hiring for a Call Center role with a company located in Sunnyvale, CADescription:Handle 50-60 calls a day with some chat and email,Handles a variety of high volume, member service inquiries and requests through phone, chat, video chat, and email. Researches and answers member questions regarding all Credit Union products and services. Provides advice and offers the appropriate product and/or service option that best fits each member 's needs. Processes member requests accurately including basic adjustments, change of address, check orders, check or statement copies, funds transfers, official check requests, orders/blocks/replaces plastic cards, stop payments, etc. Works with members to increase the adoption of Star One 's online, mobile, and telephone banking services. Applies service recovery techniques to troubleshoot and promptly resolve member issues in an efficient, courteous and professional manner. Performs other duties and assignments to include administrative and special projects while supporting Call Center operations. Completes all required compliance and security training and adheres to all regulations and protocols.Skills:phone system, phone support, phone etiquette, phone customer serviceAdditional Skills & Qualifications:Must have knowledge of practices, regulations, procedures and standard accounting necessary to perform financial institution duties. Self-motivated, highly efficient, well-organized and dependable with the ability to multi-task in a fast paced, high volume environment. Must have excellent written and verbal communication, as well as phone service and recovery skills. Requires strong attention to detail with a high level of accuracy and consistency. Ability to work well under pressure with limited supervision. Knowledge of Microsoft Office applications or the ability to quickly learn and operate multiple software programs concurrently. Ability to work in a collaborative team environment while providing the necessary support to achieve department goals. Flexible to work in a hybrid environment; both in the office and remotely.If you or someone you know have any questions about the job posting, feel free to email -

About Aston Carter:

At Aston Carter, we 're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients ' capabilities by seeking solvers and delivering solutions to address today 's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Sunnyvale , $25/Hr Call Center Representative Role - HIRING IMMEDIATELY!, Human Resources , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds