Customer Service Supervisor - SYSCO
Company: SYSCO
Location: Santa Clara
Posted on: April 17, 2024
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Job Description:
Company: US1120 FreshPoint San Francisco, Inc.Zip Code:
94587Minimum Level of Education: High School or
EquivalentEmployment Type: Full TimeTravel Percentage:
0Compensation Range: $59,900.00 - $90,000.00The compensation range
provided is in compliance with state specific laws. Factors that
may be used to determine your actual rate of pay include your
specific skills, years of experience and other factors. You may be
eligible to participate in the Company's Incentive Plan.BENEFITS
INFORMATION: For information on Sysco's Benefits, please visit
https://SyscoBenefits.comPosition Purpose: Increase market share by
motivating, training, delegating and coaching a staff of Customer
Service Representatives to achieve established corporate goals.
Responsible for coordinating customer service with other
departments. Primary Responsibilities: Identify customer needs and
satisfy them profitably. Maintain existing customer base through
effective customer service skills. Responsible for overall order
entry process - review flow accuracy, ensure cut off times are
adhered to, communicate with Sales Management regarding potential
issues Insure follow through with customer requests by customer
service. Hire, hold team accountable, training, write schedules,
manage CMP process and conduct 30,60,90 day reviews. Understand
edit procedure, operate the phone system and by cross training with
customer service representatives, run necessary reports as needed.
Education: High School Diploma or GED Experience: Two (2) year
experience in a customer service related position preferred or call
center experience Produce experience preferred. Skills: Good
communication skills Proved ability to communicate effectively to
satisfy the customers' needs. Experience managing individuals,
motivating, training and disciplining a staff. Good computer skills
- Working knowledge of MS Office (Word, Excel, Outlook) a plus.
Bilingual English/Spanish a plus Ability to handle multiple tasks.
Strong organizational skills and ability to handle crisis
situations effectively OVERVIEW: Sysco is the global leader in
foodservice distribution. With over 71,000 colleagues and a fleet
of over 13,000 vehicles, Sysco operates approximately 333
distribution facilities worldwide and serves more than 700,000
customer locations. We offer our colleagues the opportunity to grow
personally and professionally, to contribute to the success of a
dynamic organization, and to serve others in a manner that exceeds
their expectations. We're looking for talented, hard-working
individuals to join our team. Come grow with us and let us show you
why Sysco is at the heart of food and service. AFFIRMATIVE ACTION
STATEMENT: Applicants must be currently authorized to work in the
United States. We are proud to be an Equal Opportunity and
Affirmative Action employer, and consider qualified applicants
without regard to race, color, creed, religion, ancestry, national
origin, sex, sexual orientation, gender identity, age, disability,
veteran status or any other protected factor under federal, state
or local law. This opportunity is available through Sysco
Corporation, its subsidiaries and affiliates. --s-p-m1-- By
applying, you consent to your information being processed by
SonicJobs and transmitted to the Employer. See SYSCO Privacy Policy
at https://sysco.com/Privacy-Notice.html? and SonicJobs Privacy
Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of
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Keywords: SYSCO, Sunnyvale , Customer Service Supervisor - SYSCO, Hospitality & Tourism , Santa Clara, California
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