Food & Beverage Manager
Company: Radisson Hotel Sunnyvale - Silicon Valley
Location: Sunnyvale
Posted on: June 18, 2022
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Job Description:
At the heart of Radisson Hotel Group Americas is our brand
promise, Every Moment Matters. More than just our motto, it's how
we do business and who we are at our core. We firmly believe that
our people are at the center of our success, so we strive to
provide a meaningful employment experience with a focus on
developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's
leading hotel groups, with nine distinctive hotel brands featuring
more than 600 hotels throughout the US, Canada, and Latin America.
Our portfolio includes Radisson Collection, Radisson Blu, Radisson,
Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park
Plaza, Park Inn by Radisson, and Country Inn & Suites by
Radisson.
The always beautiful Radisson Hotel Sunnyvale is looking for their
next Food & Beverage Manager to join their award-winning team.
What's in it for you?
-Competitive Benefits
-$500 signing bonus
-Great place to work
-Discounts at Radisson Hotels worldwide
Participates in the development and implementation of business
strategies for the hotel which are aligned with Radisson overall
mission, vision values and strategies
-Develops and implements strategies for achieving food and beverage
goals and supports achievement of the hotel's goals
-Monitors status regularly and adjusts strategies as
appropriate
-Develops the annual budget in conjunction with the Executive
Committee
-Participates in the development of the annual marketing, sales,
and strategies
-Continually improves hotel food and beverage and adheres to brand
standards
Maximizes profitability and revenue by directing the hotel food and
beverage operations
-Leverages system-wide expertise and resources where possible in
order to incorporate best practices and deliver services on a
cost-effective basis
-Controls costs by adhering to standards of operations for
forecasting, budgeting, scheduling, payroll control and other
expense management systems
-Audits and maintains food safety, ensuring all food and beverage
staff have necessary safety certifications
-Responds to food safety inspections and reports
-Oversees monthly food and beverage inventories for supplies and
maintains to meet customer demand, detect waste and avoid excess
expense for optimal profit without adversely affecting hotel
performance.
-Develops and implements the menu offerings and pricing based on
competition, market trends, costs, etc.
-Ensures outlets meet or exceed brand standards
-Reviews guest complaints and responds as appropriate
-Develops and implements strategies and practices which support
employee engagement
Works with food vendors and purchasing to maintain high food
quality
-Establishes relationships with food vendors and negotiates pricing
where possible
Assists Accounting with any vendor disputes regarding invoices and
payment
-Communicates effectively with guests, management, employees, and
corporate office
-Promotes Food and Beverage outlets through advertising and public
relations campaigns through social media.
-Works closely with Restaurant and Kitchen Managers to maximize
revenue while meeting or exceeding guest expectations.
-Works closely with Sales to oversee the daily operations of the
banquet department.
-Reports food and beverage revenue, costs, Medallia scores, and
prepares other reports regularly for management
Develops and implements strategies and practices which support
employee engagement
-Develops and recruits the human resources necessary to achieve
hotel and Management Services' goals
-Directs the development and implementation of strategies and
practices which support employee engagement throughout the
hotel
-Oversees all facets of human resources management including the
recruitment and selection, training & development, compensation,
recognition and performance management of the work force
-Takes active role in recruitment and selection of qualified
candidates
-Communicates performance expectations.
-Provides support with guidance and mentoring to achieve
performance objectives and reach their fullest
-Drives employee engagement by creation and implementation of
departmental action plans
-Creates 100% guest satisfaction by providing the Radisson
experience through performance that demonstrates the standards of
genuine hospitality and exceeding guest expectations.Provides
employees with the training and resources they need to maximize
employee engagement and deliver Yes, I Can! service and
teamwork
-Communicates and reinforces the vision for customer service to all
managers, supervisors and employees
Creates an environment that encourages employees to provide the
service brand behavior hospitality and teamwork
-Ensures all minimum requirements of the 100% Guest Satisfaction
Guarantee are in place and understood by all employees
-Ensures the hotel delivers 100% Guest Satisfaction with customer
feedback avenues (soliciting input, reports, etc.) and focusing
management team on identifying trends and developing and
implementing solutions
-Creates an culture that provides employees with the tools and
training they need to deliver the service brand behavior and
teamwork
-Performs other duties as required by Management to provide 100%
Guest Satisfaction and genuine hospitality to our Guest
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
begins.
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.
Keywords: Radisson Hotel Sunnyvale - Silicon Valley, Sunnyvale , Food & Beverage Manager, Hospitality & Tourism , Sunnyvale, California
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