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Food & Beverage Manager

Company: Radisson Hotel Sunnyvale - Silicon Valley
Location: Sunnyvale
Posted on: June 18, 2022

Job Description:

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team's talents.

Radisson Hotel Group Americas is proud to be one of the world's leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

The always beautiful Radisson Hotel Sunnyvale is looking for their next Food & Beverage Manager to join their award-winning team.

What's in it for you?

-Competitive Benefits
-$500 signing bonus
-Great place to work
-Discounts at Radisson Hotels worldwide

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson overall mission, vision values and strategies

-Develops and implements strategies for achieving food and beverage goals and supports achievement of the hotel's goals
-Monitors status regularly and adjusts strategies as appropriate
-Develops the annual budget in conjunction with the Executive Committee
-Participates in the development of the annual marketing, sales, and strategies
-Continually improves hotel food and beverage and adheres to brand standards

Maximizes profitability and revenue by directing the hotel food and beverage operations

-Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost-effective basis
-Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems
-Audits and maintains food safety, ensuring all food and beverage staff have necessary safety certifications
-Responds to food safety inspections and reports
-Oversees monthly food and beverage inventories for supplies and maintains to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance.
-Develops and implements the menu offerings and pricing based on competition, market trends, costs, etc.
-Ensures outlets meet or exceed brand standards
-Reviews guest complaints and responds as appropriate
-Develops and implements strategies and practices which support employee engagement

Works with food vendors and purchasing to maintain high food quality

-Establishes relationships with food vendors and negotiates pricing where possible

Assists Accounting with any vendor disputes regarding invoices and payment

-Communicates effectively with guests, management, employees, and corporate office
-Promotes Food and Beverage outlets through advertising and public relations campaigns through social media.
-Works closely with Restaurant and Kitchen Managers to maximize revenue while meeting or exceeding guest expectations.
-Works closely with Sales to oversee the daily operations of the banquet department.
-Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management

Develops and implements strategies and practices which support employee engagement

-Develops and recruits the human resources necessary to achieve hotel and Management Services' goals
-Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
-Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
-Takes active role in recruitment and selection of qualified candidates
-Communicates performance expectations.
-Provides support with guidance and mentoring to achieve performance objectives and reach their fullest
-Drives employee engagement by creation and implementation of departmental action plans
-Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.Provides employees with the training and resources they need to maximize employee engagement and deliver Yes, I Can! service and teamwork
-Communicates and reinforces the vision for customer service to all managers, supervisors and employees

Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork

-Ensures all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
-Ensures the hotel delivers 100% Guest Satisfaction with customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
-Creates an culture that provides employees with the tools and training they need to deliver the service brand behavior and teamwork
-Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Keywords: Radisson Hotel Sunnyvale - Silicon Valley, Sunnyvale , Food & Beverage Manager, Hospitality & Tourism , Sunnyvale, California

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